Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Blue Screen issue, System crashes randomly and automatically rebooting

25 Aug 2012   #1

windows 7 Professional 32bit
Blue Screen issue, System crashes randomly and automatically rebooting

Blue Screen problem, Windows Explorer crashes randomly and system keeps on rebooting so often. Following is error message popped up. Attached is minidump file, bu I couldn't read this file, please advice me if anyone can read the file, and help me to figure out what went wrong. Thank you

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFA8018C5B010
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002D47366
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Users\MFP User\AppData\Local\Temp\WER-36310652-0.sysdata.xml

My System SpecsSystem Spec
28 Aug 2012   #2

Microsoft Windows 7 Ultimate: x64 (SP1)

Hello Uuganbat and welcome to Sevenforums.

.exeplorer troubleshooting
  • Having crashes upon the .explorer usually reveals problems in the Windows Context Menu. I'd suggest you to download a software called ShellExView. The idea of ShellExView is to figure out, what shell extension is causing your explorer to crash.
    • Use the software with this procedure- Disable one extension that doesn't belong to Microsoft. In many cases there are running 3rd party shell extension along Windows, and may cause the crash. If the crash persist, undo the selection, and proceed to the next non-Microsoft extension. Keep doing so, until you've found the culprit.
  • Download Malwarebytes. Malwarebytes will investigate malware and worm targets, and try to remove them. It's very handy in that manner.
    • Run a full scan of it twice or more. In many cases it won't detect malware in the first shot.
  • To ensure Windows isn't broken, we'll recommend the sfc /scannow command.
    • Here's how- Press Start | search 'cmd' | Right-click it
      | open as Admin | type SFC /SCANNOW

      SFC /scannow
  • If the steps didn't work, Create a new User Account on your system. The current user account you're using, may be broken and corrupted.

Best Regards,
My System SpecsSystem Spec

 Blue Screen issue, System crashes randomly and automatically rebooting

Thread Tools

Similar help and support threads
Thread Forum
Pc cannot display a blue screen upon crash, system locking up randomly
I felt this section was appropriate because it is bsod related. Anyways, i built a pc earlier this year, and recently it has been freezing up with an annoying vurrrrrr noise if sound is playing when the crash occurs, is a silent crash otherwise. So whenever this system crashes, no blue screen is...
BSOD Help and Support
System reboting randomly and getting blue screen error
I recently started getting this problem where my pc crashes and restarts for itself. then sometimes i get the following message Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600. Locale ID: 1033 Additional information about the problem: ...
BSOD Help and Support
Random System Crashes (No Blue Screen)
Hey All, I am experiencing some disturbing shut downs on my new custom pc and would really appreciate some guidance. Just to be clear, these crashes do not provide a BSOD and therefore no error code for me to research and correct. In the last two days, this has happened 4-5 times, and most...
BSOD Help and Support
Blue Screen error System keeps rebooting/crashing
I am on Windows 7 Professional 64 bit. Recently machine keeps rebooting, stalling, crashing at random intervals. Any ideas what may be going on? This is the error that I am seeing: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600. Locale ID: 1033...
BSOD Help and Support
System rebooted automatically,no Blue Screen
Hi guys I have a HP laptop,it just rebooted when i was running the skype application. Checked Event viewer and found an error type under "Critical" No files under C:\Windows\MiniDump. Please advise Thank You Arvind
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:15.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App