New, self-built PC keeps getting BSOD at random intervals.

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  1. Posts : 33
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #61

    VBAT at 3.144V. Would it be easier to buy a different fan to the given one? One that's perhaps more powerful? There should have also been several new crash dumps in the folder, so that's playing up again.
      My Computer


  2. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #62

    VBAT is good then, it's a 3V battery and will still work down to around 2V.
    If you use the stock Intel CPU cooler even a new fan won't help much. I have a Hyper 212 EVO and it works well for normal use and would be a lot better.
      My Computer


  3. Posts : 33
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #63

    Would you recommend an after market fan? Also, I've just check the thermal paste connecting the Intel fan with the chip and it only covers about 70%, so it could be that it isn't in good contact, causing the overheating problem?
      My Computer


  4. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #64

    Yes, that's definitely possible.
    Even though the CPU chip is pretty small and in the center of the CPU case, the case helps dissipate the heat.

    If by fan you mean the CPU cooler, then I would recommend it. Just changing the fan won't help.
    I've used the older version of the CPU cooler that Britton30 recommended and it is very good for about U$31 at Newegg in the US, should be at a reasonable price in your area.
    COOLER MASTER Hyper 212 EVO

    Get a new CPU cooler and thermal paste, be sure to clean off the old paste with Isopropyl alcohol before applying the new thermal paste and seating the new cooler.
      My Computer


  5. Posts : 33
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #65

    New fan installed and I'm sure I've done everything correctly, but... The PC crashed again. No Blue screen this time as I switched it off before it could get that far. I've updated the SF Diagnostics, but I don't think that will add to anything. I'll run the CPU cooling program for half an hour again and upload the results to see if the fan is actually doing its job.

    CPU Test Results:
    Last edited by Dywindel; 11 Sep 2012 at 11:04.
      My Computer


  6. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #66

    What exactly do you mean by "New fan installed"?

    Did you get a new fan or new CPU cooler?

    The CPU core temps are better, acceptable for an Intel stock cooler.
    Still concerned about the CPU Vcore fluctuation.
    Have you ever overclocked the CPU?

    No new dump files in your zip folder.
    If it crashes again be sure to give it enough time to generate the dump file, we need this information.

    From System Event Logs:
    Code:
    Event[20809]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2012-09-11T16:22:48.226
      Event ID: 89
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Deadpool-PC
      Description: 
    ACPI thermal zone ACPI\ThermalZone\TZ01 has been enumerated.             
    _PSV = 372K             
    _TC1 = 1             
    _TC2 = 5             
    _TSP = 1000ms             
    _AC0 = 0K             
    _AC1 = 0K             
    _AC2 = 0K             
    _AC3 = 0K             
    _AC4 = 0K             
    _AC5 = 0K             
    _AC6 = 0K             
    _AC7 = 0K             
    _AC8 = 0K             
    _AC9 = 0K             
    _CRT = 372K             
    _HOT = 0K             
    _PSL - see event data.
    This is still showing that the CPU is over heating.

    App Event Logs:
    Code:
    Event[0]:
      Log Name: Application
      Source: NVIDIA OpenGL Driver
      Date: 2012-09-08T19:39:50.000
      Event ID: 2
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Deadpool-PC
      Description: 
    The NVIDIA OpenGL driver has encountered an out of memory error. This application might behave inconsistently and fail.
    
    Event[45027]:
      Log Name: Application
      Source: NVIDIA OpenGL Driver
      Date: 2012-09-08T19:39:56.000
      Event ID: 2
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Deadpool-PC
      Description: 
    The NVIDIA OpenGL driver has encountered an out of memory error. This application might behave inconsistently and fail.
    You had 45,027 of these on the 8th, you need to update your Nvidia driver, if you have the current driver or still are having issues install older drivers until you get one that works.
    Be sure to use Driver Sweeper to remove all remnants of the old drivers, do this every time you install a new Nvidia driver.
    What brand is your GTX 560?
    Some of these cards are known to be unstable.

    Your only uploaded dump file on 29 August:
    Code:
    STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    (go to top of page)
    Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,
    IMAGE_NAME:  intelppm.sys - CPU driver
    FAILURE_BUCKET_ID:  X64_0x7E_intelppm+114c
    There may be other causes but this is pointing to the CPU, either from overheating or you may have a driver issue or CPU issue.

    First, find a Nvidia driver that will work with your graphics card.
    Second, run AS SSD benchmark on your SSD, post a snip of the finished run.
    Last edited by Dave76; 12 Sep 2012 at 03:16.
      My Computer


  7. Posts : 33
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #67

    It's a new CPU cooler, a heat sink with a fan to be precise. I'm not sure how overclocking actually works, I wouldn't know how to do that. The overheating could be due to badly spread Thermal paste by me, but I don't believe so because I was very meticulous in applying it.

    My graphics card is a ZOTAC GeForce GTX 560 Ti Amp! Edition. I will play around with drivers tonight. Also, a new dump file is attached, this should contain the information for a more recent Blue Screen.
      My Computer


  8. Posts : 26,869
    Windows 11 Pro
       #68

    See if this helps with the thermal paste. There are many ways to do it, but this way works well.

      My Computer


  9. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #69

    Same dump file as in your last uploads, date 29 August.

    Let us know your progress.
      My Computer


  10. Posts : 33
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #70

    Took the computer to a local computer shop, had it checked quickly only to find that the Heatsink wasn't actually plugged in correctly, which would explain the overheating problems. However, upon bringing it home and having it work fine for the rest of the day... It Blue Screened again...

    I ran the AS SSD test quickly afterward, upon halfway through it BS. Tried it a second time and the test finished fine. A screenshot of the results are included, along with another update of the SF Diagnostics. I'm slightly confused about Nvidia's drivers as they don't seem to have any older versions on their website.

    I'm sending the PC back to a repair shop tomorrow to have it properly checked through, any more suggestions would be welcome. I think, perhaps, there are two issues wrong with the PC, one involving CPU heating and one involving the connection between the SSD and the motherboard.

    However, I am at the point now where I believe the best possible solution involves a third-story window.
      My Computer


 
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