BSOD playing World of Warcraft


  1. bnguyen1104
    Posts : 3
    Windows 7 Home Premium 64 bit
       New #1

    BSOD playing World of Warcraft


    Hey guys, below is what I was able to gather from my last minidump. Can you help me with this problem? I've also attached my system's information according to your guidelines. I hope this will show you everything you need to see. If there's anything else I can do, please let me know.

    This is a new computer, only two weeks old, but it's doing alot of things that I'm almost tempted to try to return it.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA800A2F6390
    BCP2: FFFFF8801012BAE4
    BCP3: FFFFFFFFC000009A
    BCP4: 0000000000000004
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\082612-34491-01.dmp
    C:\Users\Bao\AppData\Local\Temp\WER-86861-0.sysdata.xml

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  3. Anthony
    Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       New #2

    Can you update your graphics card drivers: NVIDIA GeForce 610M Drivers - Download NVIDIA Drivers

    I like the fact you named your PC BAD-PC

    Thanks
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  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #3

    All the crash dumps refers to nvlddmkm.sys. That means it is generating due to your nVidia display driver, which is dated Mon Oct 17 06:19:51 2011.

    Upgrade it from the page Drivers - Download NVIDIA Drivers. Follow option 2 for best results.

    At the same time, download and install Speccy , to check the heat the graphics card and the overall system generating.

    As an extra caution, do it, too; but after updating the drivers : Video Card - Stress Test with Furmark
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  6. bnguyen1104
    Posts : 3
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #4

    Thank you so much. Let me download the drivers. I"ll post an update later on tonight. Again, thank you.
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  7. bnguyen1104
    Posts : 3
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #5

    Okay, so I downloaded the driver 301.42 from NVIDIA website, but it has trouble locating my device to install it. What can i do so that the installer would recognize my device?
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  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #6

    bnguyen1104 said:
    Okay, so I downloaded the driver 301.42 from NVIDIA website, but it has trouble locating my device to install it. What can i do so that the installer would recognize my device?
    As I said earlier :

    Upgrade it from the page Drivers - Download NVIDIA Drivers.

    Follow option 2 for best results.
      My Computer
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