BSOD insertign any USB devices, STOP 0x23 and 0xC4 and 0xC9


  1. pivagno
    Posts : 2
    Windows 7 Professional x64
       New #1

    BSOD insertign any USB devices, STOP 0x23 and 0xC4 and 0xC9


    Hello I have problem with my Laptop, everytime I insert new USB device I have a BSOD. If I insert USB Device before switch on it is recognize by windows but it doesn't appear in the list of removable devices (it seems that windows can't assign a letter to this device).
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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Welcome

    This is the problem driver
    Mfeepepc.sys file descriptionProductname:McAfee Endpoint Encryption Description:McAfee, Inc. Company:McAfee, Inc.
    Either try to update the driver. If that does not work, uninstall the program
    Start with a system restore point.
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  4. pivagno
    Posts : 2
    Windows 7 Professional x64
    Thread Starter
       New #3

    Hello Richard,

    thank you for reply. Luckily I solve uninstalling an HP application (HP ENcription Tool) that was installing the worng driver Mfeepepc.sys. In last days I had problem inserting usb devices and SD Card inside e integrated SD Reader of my HP Laptop. I found also something similar (about the driver problem) in the McAfee website:

    https://kc.mcafee.com/corporate/inde...ent&id=KB73146

    (but I have Windows 7 x64 OS). Also I uninstall all McAfee programs but I have yet the McAfee Driver installed to manage the disks.

    I will inform also HP technical support that has not idea of the problem (I try to solve last week with the online support chat).

    Thank you again.

    Paolo
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  6. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #4

    Paolo
    Im very glad that we were able to help you solve the BSOD problem.
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