BSOD while using office 2013


  1. Giorgina
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    BSOD while using office 2013


    Hello,
    While working on outlook 2013 (x86) I had a sudden crash . I would be grateful if someone could help!
    Thanks,
    Giorgina
      My Computer
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    Welcome aboard, Giorgina :)

    Run Chkdsk /f /r following the option two of the tutorial Disk Check.

    Check if the HDDs are properly connected. Better reseat all the sata and power cables.

    Run RAM - Test with Memtest86+ for at least seven passes to ensure that the the memory is working OK.

    Let us know it these worked or not.
      My Computer
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  4. Giorgina
    Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Thank you for answering Arc. Sorry for the late answer, as tests took a lot of time.
    As far as I can see all tests gave no errors.
      My Computer
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