New
#1
There seem to be two times this happens. I close my laptop lid (set to sleep when closed) and then when I reopen it, it restarts and then tells me there was a blue screen. When I click on the option to look for solutions online, the pop-up window just closes and disappears. Other times it has happened when my computer was idle for a while, lid open (presumably it went to sleep), then returned to it and power button illuminated, but black screen. Nothing to do but power off - or if I close the lid for a while, it will then restart when reopened.
Seems totally random. Sometimes doesn't happen for days in a row, then twice a day.
Thanks for your help. Sorry I'm not super tech savvy.
Btw...
Toshiba Satellite A665
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
mobo: TOSHIBA PHQAA
BIOS Date: 03/28/11 17:52:56 Ver: AMI APTIO 1.80
6 GB RAM
HDD: TOSHIBA MK6465GSXN
Sound: (1) Realtek High Definition Audio (2) Intel(R) Display Audio (3) Bluetooth Hands-free Audio
GRaphics: Intel(R) HD Graphics Family
OS: Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1