BSOD when installing (or uninstalling) AVG


  1. krynnsix
    Posts : 4
    Windows 7 Ultimate x64
       New #1

    BSOD when installing (or uninstalling) AVG


    My computer had been shut down for a few days. When I came back and booted back up, I noticed that AVG was no longer running. I couldn't seem to get it to start, so I tried uninstalling it since I had the 2012 version anyway, so I could update to 2013 and hopefully fix the problem. Every time I try to uninstall, I get a BSOD. Every time I try to install the new version, I also get a BSOD.

    I haven't installed anything new or added new hardware, so the only thing I can think of is the latest AVG update did something. The last new program I installed was Guild Wars 2, but that was weeks ago (with no issues). At first I thought maybe this was a virus, but it looks like this is a common issue? Files attached. Thanks for any help/assistance!
      My Computer
    Quote Quote

  3. HonorGamer
    Posts : 1,436
    Windows 8.1 Pro x64
       New #2

    Hello,

    So to be exact you cannot uninstall AVG? Or if I am reading it wrong install Microsoft Security Essentials - Free Antivirus for Windows.

    Code:
    Probably caused by : avgldx64.sys
    The crash file is blaming AVG in fact to be the problem.

    Code:
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Please disable Driver Verifier for the time being: Driver Verifier - Enable and Disable

    For now do this and post back results please.

    -Justin
      My Computer
    Quote Quote

 

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