Random BSOD's: Memory_management, bad pool header etc.

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #111

    Thomaszee,

    I looked at the Acer documentation for your computer.

    Extremely poor!

    However,
    As advised, run WDO.

    When WDO completes, let me know and I will give you a script to run so that I can view the results.

    Following my blessing of your efforts (be sure to carry out a FULL scan of your computer), then I'll walk you thru using Windows to update your bios.

    That will be simpler than the other route in your case. Normally, I would say the DOS route, but not from what I saw in their documentation.

    karl
      My Computer


  2. Posts : 123
    Windows 7 Home premium 64bit
    Thread Starter
       #112

    Hey I was going to scan with the offline defender but while doing so I got the following BSOD (attachment).
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #113

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {10000000068, 2, 0, fffff88004498dee}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Xdpc_Worker+3e )
    
    Followup: MachineOwner
    ---------
    Try the steps in the following link for a possible solution:
    USB Driver - General Fix for Problems
      My Computer


  4. Posts : 123
    Windows 7 Home premium 64bit
    Thread Starter
       #114

    Hey im trying to follow the tutorial but im not sure what to do with this step:
    9. You will now notice that you have a list of USB devices and that some lines appear to be faded. Uninstall all the faded entries.

    Because I don't see any faded icons.. ill attach a screenshot

    Thanks,
    Thomas.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #115

    Okay
    Just continue to the next step
      My Computer


  6. Posts : 123
    Windows 7 Home premium 64bit
    Thread Starter
       #116

    koolkat77 said:
    Okay
    Just continue to the next step
    Okay I've done the INFCACHE.1 stuff, we'll see if it changes anything soon :)

    Thomas
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #117

    Alright
    Keep us posted.
      My Computer


  8. Posts : 123
    Windows 7 Home premium 64bit
    Thread Starter
       #118

    Hey, just got another bsod.. attaching minidump.
      My Computer


  9. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #119

    Thomas,
    Since you are having USB problems, amongst others:

    Put WDO on to a DVD/CD as explained at the microsoft link I provided or by following this tutorial:
    Windows Defender Offline

    You boot up from that DVD and run WDO.

    After carrying out WDO, then I'll be ready to address some of your other problems.
      My Computer


  10. Posts : 123
    Windows 7 Home premium 64bit
    Thread Starter
       #120

    Hey I'm going to run WDO very very soon but in the meantime I got 2 new BSODS... attaching files.
      My Computer


 
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