Random BSOD x124 caused by hal.dll

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  1. Posts : 52
    Windows 7 x64 Home Premium
    Thread Starter
       #71

    Hey Britton30 & ARC,
    Got my PSU today, installed it. Corsair HX750. Its very nice, and its much bigger and heavier than my previous Xion. The cable management is very nice too.

    Sadly, after installing it and jumping into my game GW2, 30min in and I get a BSoD. Here's the dump.zip
    Only components left are GPU or CPU, everything else is new.

    (sigh, I've nearly built 2 computers now.)
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #72

    Still it is the same hardware error.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800895d028, b6004000, 64000135}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    ► Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    ► Stress test the CPU.
    Hardware - Stress Test With Prime95
      My Computer


  3. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #73

    Another thing to try, and sorry if it has been suggested, is to remove your RAM and GPU, blow any dust from the slots, then reinstall them. Sometimes connections can work loose or dirt can build up.
      My Computer


  4. Posts : 52
    Windows 7 x64 Home Premium
    Thread Starter
       #74

    So, this morning I went to turn on my pc and it doesn't start! No lights, no fans. What the hell?! It's a new power supply, what would cause it from starting, so soon?

    Edit: all I did was unplug it, and plug it back in?!?!?! Works. It was in sleep mode.
      My Computer


  5. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #75

    You unplugged it in sleep mode?
      My Computer


  6. Posts : 52
    Windows 7 x64 Home Premium
    Thread Starter
       #76

    yeah. it didn't respond to keyboard or mouse, nor the power button. I hit the switch in the back on the psu, then unplugged it from the power strip. Plugged it back in, hit the switch and its back on. ?!? I have no idea whats going on. Checked out my power settings, might have been something with the hibernate option. Turned that off and put it back into sleep mode, woke up 5 min later with the keyboard. Haven't had it happen again yet.

    Side note, I ran Prime95 for around an hour, all passes. maxed temp 50°c. It's never failed, included txt doc.
    I ran furmark for 30min with no problems. max temp 70°c

    I'm going to startup Diablo 3 and see if it'll run for longer than 30min, to rule out the game causing problems.
      My Computer


  7. Posts : 52
    Windows 7 x64 Home Premium
    Thread Starter
       #77

    been close to an hour of gaming in Diablo 3, no problems.

    I do believe my psu was bad. From what I can see with a flashlight, it looks like a leaking capacitor.
    However, I still want to know why I cant run GW2 on this pc, and why it's causing it to BSoD.

    Thanks for your help guys, I will continue to troubleshoot this problem. Possibly seek help from the GW2 forum.
      My Computer


  8. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #78

    Good news hopefully. I don't know what GW2 is, but some games have been knowm to cause issues.
      My Computer


  9. Posts : 52
    Windows 7 x64 Home Premium
    Thread Starter
       #79

    Sorry. GW2 = Guild Wars 2. and I just decided to hop on over to the Guild Wars 2 Forum and read through some of their issues.
    seems A LOT of people have issues with the Phenom x6 and this game.

    Seriously, could there be a compatibility issue with a game and processor?
      My Computer


  10. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #80

    It doesn't seem likely does it? I suppose a program could cause issues with a CPU, game or otherwise. You might try turning of 2 cores in BIOS if you have that option to see if it has any effect. Other wise I'm at a loss.

    Many people have said they can play this and that but this other one game won't.
      My Computer


 
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