Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load

01 Sep 2012   #1
BenB

Win 7 Premium 64bit
 
 
Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load

I need some help please as I do not know where to start.

I installed a Windows Update a few days ago and then got a BSOD the next time I turned my PC on. So I did a system recovery and this seemed to work.

Now, it's happened again without me doing a Windows Update and I cannot get into safe mode.

I am really sorry but I cannot even follow the BSOD instructions to run a diagnostic tool because I literally cannot get into anything to run the diagnostics.

Can anyone offer me advice?


My System SpecsSystem Spec
.
01 Sep 2012   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

We can offer the best assistance if you would upload the following information
https://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
01 Sep 2012   #3
BenB

Win 7 Premium 64bit
 
 

Thanks for quick response.

I tried following these instructions however how I am struggling working out how to run the diagnostic tool without being able to get into anything.

Additional:
I have found a thread I am trying best to follow that starts with running Windows Defender Offline. I have downloaded the file to a USB Stick but am still stuck because there is no way to download the updates.

The instructions say my USB Stick needs to have an internet connection. Am I being daft? How does a USB Stick have an Internet connection? i.e. how do I run Defender Offline or rather how do I update it without an Internet Connection?
My System SpecsSystem Spec
.

01 Sep 2012   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Do you have a Seven install DVD. Not the one that comes with a new computer?
My System SpecsSystem Spec
01 Sep 2012   #5
BenB

Win 7 Premium 64bit
 
 

Nope sorry. I thought I had made a recovery disc but I must have foolishly not done so.

I received no OEM disc when I bought the PC.
My System SpecsSystem Spec
01 Sep 2012   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You may have to borrow a computer, to burn the CD
System Recovery Options
My System SpecsSystem Spec
01 Sep 2012   #7
BenB

Win 7 Premium 64bit
 
 

I have my work laptop with Win 7 but think it is 32 bit. Would I need to find someone with a 64 bit version to do this?
My System SpecsSystem Spec
01 Sep 2012   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Use option 2
My System SpecsSystem Spec
01 Sep 2012   #9
BenB

Win 7 Premium 64bit
 
 

OK, so to be clear (and apologies for being slow), my PC is 64 bit so I need another 64 bit machine to create a system receovery disc. I cannot use a 32 bit version?
My System SpecsSystem Spec
01 Sep 2012   #10
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You need the same bit, so yes.
My System SpecsSystem Spec
Reply

 Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load




Thread Tools




Similar help and support threads
Thread Forum
PC working fine in safe mode but crashes (BSOD) in normal mode
Hello, From last 2 days I am facing constant crash in windows 7 normal mode (Lenovo notebook G580). but when I do boot the pc in safe mode with networking, crash never occurs. I am posting this thread in safe mode only from the same laptop. I have dmp file generated using verifier. and the same...
BSOD Help and Support
BSOD BCCode 50. freezes in normal mode, works fine in safe mode
laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown. Now getting a BSOD error 50. any help?
BSOD Help and Support
all good in safe mode, freezing in normal mode w/ occasional BSOD
Hello, My laptop is slow to boot and will run for 5-10 minutes in normal mode before it freezes and the mouse cursor disappears. At this point it will be completely frozen and I must hold the power button. In safe mode, it seems to run fine without any issues. I have gotten the BSOD twice with...
BSOD Help and Support
Windows doesn't login properly in normal mode but fine in safe mode
Hi, I got win 7 home premium 64 bit on an i3 laptop. My system worked fine until today morning. The problem is this; When I boot the system in normal mode, I get to the part where I need to enter my password to login. Once i do that, all I get is a black screen with the mouse pointer that...
General Discussion
BSOD Cant load anything no safe mode or normal mode
I am sorry if this is in the wrong place if so please point me on where to go.I have a Compaq persario CQ62 laptop i was on facebook about a week ago and signed out and my computer froze i powered it down and when i turned it on i thought it was going to start and then it went to a blue screen. I...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:52.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App