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#11
ok thanks ill reply back with results
ok thanks ill reply back with results
Driver verify never made his computer blue screen. as soon as he turned driver verify off, his computer bluescreen'd as soon as he was watching a video on youtube. hopefully you can see something different.
he also claims his computer never does actually blue creen, it just restarts on its own.
Still Hardware. Is anything in the computer overclocked? If yes, get them back to factory defaults.
A little part of the dump shows the Processor/CPU being in a problem. Lets stress it with the CPU stress utility.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 124, {0, fffffa8008493748, 0, 0} Probably caused by : hardware Followup: MachineOwner ---------
CPU - Stress Test Using IntelBurnTest
Let me know the results
Code:TACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware IMAGE_NAME: hardware DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV Followup: MachineOwner
I had tried a stress test to see temps before and nothing really happened. how long should i do the stress for? and no nothing is overclocked.
ok ill let you know the results tomorrow
Said all the tests went through. Got a new blue screen with a hal.dll. he is coming over to my house tomorrow so ill get the dump for that. I am going to try switching out video cards and hard drives to see what happens.
Yeah, but now he told me that the 3rd test restarted his computer with the ntosknrl error