BSOD on games loading screen

daiagon · 03 Sep 2012

Hello,

I've been having a BSOD everytime I try to load some games on Steam (actually only CS:GO so far).

I open and it crashes before logo/loading screen comes up, and its the only situation that the problem occurs.

I got the whole PC just recently and it seems memory was bad manufactured..

After BSOD I get this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1150

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007C7E038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\090312-9406-01.dmp
C:\Windows\Temp\WER-10951-0.sysdata.xml

Greatly appreciate any help

koolkat77 · 03 Sep 2012

How recent?
I've gone through all your dumps which are indicating hardware as the problem.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007c7e038, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007c7e038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02fc46f0 fffff800`032c0979 : fffffa80`07c7e010 fffffa80`06a07040 fffff8a0`00000004 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02fc4c10 fffff800`031a2a57 : fffffa80`07c7e010 fffff800`0321b5f8 fffffa80`06a07040 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02fc4c40 fffff800`0310b085 : fffff800`0327d380 fffffa80`0795e828 fffffa80`0795e820 fffffa80`06a07040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02fc4c80 fffff800`030841e1 : fffff880`00c30e00 fffff800`0310b060 fffffa80`06a07040 00000000`0000055a : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02fc4cb0 fffff800`033166e6 : 00000560`00000000 fffffa80`06a07040 00000000`00000080 fffffa80`0697b9e0 : nt!ExpWorkerThread+0x111
fffff880`02fc4d40 fffff800`03055566 : fffff880`02d64180 fffffa80`06a07040 fffff880`02d6efc0 00000560`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02fc4d80 00000000`00000000 : fffff880`02fc5000 fffff880`02fbf000 fffff880`03f14540 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

Also your windows is not updated.

You may want to go through this thread.

Stop 0x124 - what it means and what to try

daiagon · 03 Sep 2012

Hi thanks for the answer.

Actually all hardware are brand new, got everything 3-4 days ago, if there's something wrong then it came straight from the store and I will have to use warranty support.

Strange is that it is only happening with steam games like CS:GO when CS Source will work. Tried with Reloaded's Mass Effect 3 and no crashs, temperature is perfect after 2 hours gameplay.

I've tried instructions from 0x124 thread, all drivers and dx3d were clean reinstalled and I changed memory pins.

Maybe my corsair dominator 2x4gb is not right. It's supposed to be 1600mhz but BIOS only accepts 1066 on auto, had to manually change to 1333 since 1600 (the real clock) won't boot the AMD FX4170.

Any suggestions? =\

daiagon · 03 Sep 2012

The problem was solved by upgrading the BIOS of motherboard, in my case Gigabyte.

I've learned there is a known glitch that occurs with AMDs FX/Bulldozer and Steam that causes the crash. After update its fine.

Thanks for the support!!

koolkat77 · 03 Sep 2012

Glad you got it sorted & thanks for posting back.

Wait and see if you're crashing, if you don't come back and mark this thread as solved.