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Windows 7: Frequent BSoD while downloading or watching with VLC

03 Sep 2012   #1

Windows 7 Home Premium x64
Frequent BSoD while downloading or watching with VLC

The BSoD has happened a few times over the last few days. Every time it reboots just fine. I have noticed it tends to happen while downloading or while watching a show using VLC player. My background programs include McAfee Enterprise 8 and TeaTimer (Spybot S&D). I am suspicious of the McAfee because the day after I installed it was the first BSoD

After reboot from most recent crash I copied the details from the "Windows just recovered from an unexpected error" box.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001611B2D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

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I have also attached the zip of dump from the SF Diagnostic Tool.

If anyone can take a look and figure it out that would be great.

Thanks for all your help,


My System SpecsSystem Spec
03 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


While I take a look at your dumps go ahead and uninstall McAfee from your computer

Download and install MSE Microsoft Security Essentials - Free Antivirus for Windows and run a full scan to make sure you don't have any virus, keep a check on how stable your computer is with MSE installed/whether you're getting blue screens

Get an update for your bios version from your manufacturers website
AMI : American Megatrends Inc. : Home Page

Keep us posted
My System SpecsSystem Spec

 Frequent BSoD while downloading or watching with VLC

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