BSOD error in dell studio 1558 laptop,locale id 1033,bccode 116

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  1. Posts : 29
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #31

    where it is located? i mean is it the one which i charge using adapter?
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  2. Posts : 15,026
    Windows 10 Home 64Bit
       #32
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  3. Posts : 29
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #33

    ok got it now...will it solve my problem?
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  4. Posts : 15,026
    Windows 10 Home 64Bit
       #34

    You have to observe
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  5. Posts : 29
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #35

    i have replaced with new cmos battery..still same problem repeats
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  6. Posts : 15,026
    Windows 10 Home 64Bit
       #36

    Upload the latest dumps.
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  7. Posts : 29
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #37

    here is the latest dump
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  8. Posts : 15,026
    Windows 10 Home 64Bit
       #38

    All of the dumps are VIDEO_TDR_FAILURE (116)

    Seeing the heat generated from your laptop during intensive tasks, I'd suggest you to take it to a repair
    shop and get your graphics card replace.

    Let us know what you decide.
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  9. Posts : 29
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #39

    ok then heating issue indicates graphics card issue or heatsink fault?
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  10. Posts : 15,026
    Windows 10 Home 64Bit
       #40

    Not that simple.

    A graphic card is a machine..if it is overloaded or overheated, it breaks down naturally.

    Extra load occurs either by overclocking or by running high graphics acquired games
    for which it is not built.

    So the question arises: how old is the graphic card.

    If we think about Stop 116 video TDR error as a whole, it must not be a faulty or
    incompatible graphics card always, system heat or dust accumulation or mismatch
    driver may also cause it, and the probability if all of those are equal. That is why,
    "without going through the process, any inferences drawn may be wrong."
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