BSOD: Playing Online Game (Elsword)

Welcome

While I go through your dumps

Please upload your msinfo32.nfo file. To get this:

• Click on the Start
• Type msinfo32 into the Search programs and files box
• When it opens, go to File, Save
• Save as msinfo32.nfo and save in a place you will remember
• Let it finish the process of gathering and saving the system info
• Right click the .nfo file, click send to compressed (zipped) folder
• Upload the .zip file here.

Probably caused by : dxgmms1.sys

You seem to be having problems with dxgmms1.sys -DirectX Graphics MMS follow the steps in this page Diagnosing basic problems with DirectX.

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL :: BSOD Index :: Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

Code:

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck A, {ffffffffffbfdb05, 2, fffff6ffffffdfe8, fffff8000318cb5e}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!PpmCheckRun+7e )

Followup: MachineOwner
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0: kd> !analyze -v
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*                        Bugcheck Analysis                                    *
*                                                                             *
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IRQL_NOT_LESS_OR_EQUAL (a)

I can't say anything about this until I receive your msinfo32.

See ya

Thanks.

Please uninstall AVG, replace with MSE Microsoft Security Essentials - Free Antivirus for Windows and uninstall Norton Backup from your computer while we test.

Code:

Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
Start Menu\Programs\Norton Online Backup	Public:Start Menu\Programs\Norton Online Backup	Public

Let me know the results of the DirectX diagnoses and post back if you're getting more blue screens

Re-read my post #3
When did you get this laptop? Is it under warranty?

Alright

Is flash player updated to the latest version?
Get them from here Download Flash Player 11.4.402.265 (IE) - FileHippo.com (scroll down you will see all the versions 32 & 64 bit for both IE and NON IE browsers)

and oh which browser are you using?