BSOD: Playing Online Game (Elsword)

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  1. Posts : 26
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #21

    I've been receiving more freezes and blue screens again. I have a feeling it could be a hardware issue because I believe something is in my fan due to the noises I hear coming from my laptop. But just to be sure I'm posting here. I've updated the info from last week.
      My Computer


  2. Posts : 26
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #22

    I've been experiencing some more issues again as well and have updated the rar again. I've been bumping this thread for awhile with no assistance in sight. Any help with my issue would be greatly appreciated.
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #23

    How many sticks of RAM do you have? Can you run memtest?

    Look for chipset/motherboard/vga/network drivers from: Intel® Driver Update Utility (needs Java to run)

    Free up the start-up, nothing except the antivirus is usually needed.

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
      My Computer


  4. Posts : 26
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #24

    I ran system file checker and no issues were found. I also disabled unnecessary programs on start-up and my computer still froze. I'm not sure how to run memtest so any pointers on that would be appreciated.

    The strange thing is my computer only freezes when I play this specific game. When it does freeze I am forced to turn it off with the power button. When I turn it back on, it'll shut itself off, then it turns on successfully. When I put in my password for my user, I also get the glitch effect on my screen and it freezes forcing me to shut it off through the use of the power button. I'm not getting any blue screens and it's mainly my computer freezing that is the issue.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #25

    When did you last do a clean install on this computer?

    Please post a snip of "summary" (temperatures of the hardware) using Speccy:
      My Computer


  6. Posts : 26
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #26

    I'm not exactly sure what a clean install is, but here's the pic.
    https://www.sevenforums.com/attachmen...1&d=1352693771
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #27

    Clean install as in reinstalling windows 7 from scratch. From the snip I see that the motherboard temperatures are a lil' high.

    Do you ever turn off the computer? and.. How old are you?
      My Computer


  8. Posts : 26
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #28

    I feel offended by such a statement. I'm 17 years old. I don't use the computer all day and turn it off if I'm done using it. Considering the fact that it is a laptop and kind of hot in my room could add to the temperatures being a bit high. I've never re-installed Windows before seeing as I had no reason to. As I stated before in my posts I hear a strange sound coming out of my laptop sometimes if I move it, so the fan could possibly be damaged but I would need to get my laptop checked out to confirm this.

    I would also like to point out that I'm not too familiar with computers and such, so you'll have to excuse me for being unknowing on certain things.
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #29

    I apologize if I've said anything that makes you feel offended, I didn't mean to. I am asking different questions so I can help you better.

    Do you have a cooler for your laptop?
      My Computer


  10. Posts : 26
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #30

    No.
    Last edited by cdeas15; 11 Nov 2012 at 23:47. Reason: Thought I double posted.
      My Computer


 
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