Random Freezes new laptop?

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #11

    What I think is chkdsk c: /f is worthless.
    Run chkdsk c: /R

    2nd. Where are the three files I requested?
      My Computer


  2. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #12

    Run this script which will put a file on your desktop. Attach that file to your next post.

    # **********************INSTRUCTIONS**************************
    # STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
    # ************************************************************
    #
    # WIN key | type POWERSHELL | do NOT hit ENTER |
    # in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
    # choose "Run as administrator" |
    # Click on the YES button (if such appears)
    #
    # WIN key = key with Microsoft log on top
    #
    # for the guru:
    # WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
    # ************************************************************
    # STEP 2 ** COPY AND PASTE ***********************************
    # ************************************************************
    #
    # COPY the script using CTRL+C,
    # COPY every line of script down thru both EXIT statements
    #
    # PASTE into Powershell
    #----Right-Click at the PowerShell Prompt
    #----(Ctrl+V does not work)
    #
    # Start copying with first script line without a # at start of the line
    # Note: Actually, you can paste the entire file if you rather
    #-------Lines starting with a # are ignored by PowerShell
    # ************************************************************
    # STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
    # ************************************************************
    # --The script output and purpose is given at the very front of the script
    #
    # --The script output and purpose is given at the very front of the script
    #
    # ************************************************************
    # ***************** NOTE - POWERSHELL VERSION*****************
    # if you receive this error msg:
    #--The system can not find the path specified
    # you may need to update your PowerShell
    # you must be using Powershell 2.0 or later.
    #
    # To determine your Powershell version:
    #---Run PowerShell
    #---enter $host.version
    #---you should see at least:
    # Major Minor Build Revision
    # ----- ----- ----- --------
    # 2......0......-1.....-1
    #
    # If you do not see the above, update your Vista/Win 7.
    # ************************************************************
    # *************** NOTE - EXECUTION POLICY*********************
    # If you haven't set the execution policy, you may need to:
    #---Run PowerShell
    #---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
    # ************************************************************

    Script:
    # **************************************************************
    # Puts MiniDumpSettings.TXT in your user profile folder
    # WIN | type %userprofile%\ then click on MiniDumpSettings.TXT
    # to view the important minidump settings
    # WIN = key with Microsoft logo on top
    # **************************************************************
    gwmi Win32_OSRecoveryConfiguration 
    select minidumpdirectoryexpandedminidumpdirectoryoverwriteexistingdebugfilekerneldumponly,`
    debuginfotype, autoreboot, writedebuginfo, writetosystemlog | fl > 
    $env:userprofile\desktop\minidumpsettings.txt

    EXIT
    EXIT 
      My Computer


  3. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #13

    Robwan,
    Go to this site:
    Update your bios.
    Update your VGA driver.

    Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 5755G
      My Computer


  4. Posts : 124
    Windows 7 Professional 64-bit SP1
    Thread Starter
       #14

    karlsnooks said:
    What I think is chkdsk c: /f is worthless.
    Run chkdsk c: /R

    2nd. Where are the three files I requested?
    i attached the zipped folder from the sf_diagnostic tool. As for the minidump file, i changed all my settings so it would create one and i got no error when running the diagnostic tool, so it should be there. However i checked %systemroot%minidump and the file is empty.

    I will run that script now and update my drivers, thanks for your help so far :)
      My Computer


  5. Posts : 124
    Windows 7 Professional 64-bit SP1
    Thread Starter
       #15

    here's what i got from the powershell script.

    and I'm currently downloading the drivers for vga and bios.
      My Computer


  6. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #16

    where are the three files I requested?
      My Computer


  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #17

    since you have now run chkdsk c: /R
    then please run this script and attach the file placed on your desktop to your next post (along with the three missing .txt files).

    Script:
    # ************************************************************
    # Places CHKDSKLOGS.txt on your DESKTOP
    # Results of running chkdsk (check disk) are in ChkDskLogs.txt
    # ************************************************************

    $obj = new-object -typename psobject
    $events 
    get-winevent -filterhashtable @{logname='application';id=1001,26212,26214} -verbose:$false -ea:silentlycontinue |
    where {($_.providername -ne 'Microsoft-Windows-LoadPerf') -and ($_.providername -ne 'Windows Error Reporting')} |
    sort-object -property timecreated -desc 
    If ($events -eq $Null) {$events "No check disk logs exist." } ELSE {
    $obj $events SELECT timecreatedidmessage }

    $obj ft -auto -wrap $env:userprofile\desktop\CHKDSKLOGS.TXT

    EXIT
    EXIT

    # ************************************************************ 
      My Computer


  8. Posts : 124
    Windows 7 Professional 64-bit SP1
    Thread Starter
       #18

    Sorry, my bad, forgot about those, here you go :)

    I'm actually just gonna run chkdsk c: /R in a sec when the download finishes for vga driver, then i will run that script and report back.
      My Computer


  9. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #19

    sounds good. I'll be out for an hour and then will get back.
    karl
      My Computer


  10. Posts : 124
    Windows 7 Professional 64-bit SP1
    Thread Starter
       #20

    Ok thanks again for all your help so far, i also have to pop out for a but, but will be back later
      My Computer


 
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