BSOD playing dota2

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  1. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit
       #1

    BSOD playing dota2


    Hello.

    I had a few random BSOD playing this game and i had it one just one moment ago. The last BSOD before this one was almost 1 month ago probably.

    Files attached.

    Thanks!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Is this a new computer? How many sticks of ram do you have? Your dump shows memory corruption.

    BSOD Analyze

    SYSTEM_SERVICE_EXCEPTION (3b) STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION

    Usual causes: System service, Device driver, graphics driver, memory

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff800032e8484, fffff8800bd97ca0, 0}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    Code:
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MEMORY_CORRUPTOR:  ONE_BIT_LARGE
    
    STACK_COMMAND:  .cxr 0xfffff8800bd97ca0 ; kb
    
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT_LARGE
    
    BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT_LARGE
    
    Followup: memory_corruption
    Start with running memtest86+ preferably overnight for 8 passes.
    RAM - Test with Memtest86+

    Also recommend uninstalling DAEMON Tools. Its a known cause for blue screens.

    Post back when done
      My Computer


  3. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    Hey, thank you for fast reply.

    Yes, this computer has less than a year. It's dual stick memory.

    Passed the memtest86 on both sticks and got 1 red error. Also i passed the memest 86+ on the stick on the slot 1 and didnt get errors. Couldnt pass the memtest86 on the other because i have to dismantle the CPU Fan and its not an easy job D


    By the way i just found that my GPU drivers were bugged. When i tried to launch the nvidia control panel i got an error, so i installed the last beta drivers on othe nvidia site and im going to unninstal daemon tools too.


    Going back to the RAM, could be something related to energy problems? Since i get errors when both sticks are active... Could try to check with memtest the other stick but might be fine since its a pack of 2.


    Thanks!
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    If you're having issues with the video drivers..uninstall them with using Driver Sweeper from this link |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download by going to safe mode from advanced boot Advanced Boot Options.. Now reboot in normal mode and install the latest using option two from here: Drivers - Download NVIDIA Drivers

    As for ram.. insert the stick that didn't show the error and see how your computer performs. If you have a friend near by or a neighbor..lend a stick of ram and see how it works on your computer. (probably the one with the 1 error has gone bad)

    Let us know :)
      My Computer


  5. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #5

    Im gonna try to dismantle the Fan and check the other stick with memtest. But if both sticks are fine when they are not together, what should i do? :S
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Chefaso said:
    Im gonna try to dismantle the Fan and check the other stick with memtest. But if both sticks are fine when they are not together, what should i do? :S
    Purchase new ram as they're really cheap these days :)
    +Make sure they are compatible with your pc :)
      My Computer


  7. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #7

    No, if the stick is corrupted i will return it to the shop still have warranty. But i have to be sure that it is bad to do that. Is there any way to test each stick without extract? The problem with the fan is that is really big and i cant extract the memory on the slot 1 without dismantle the fan.

    Thanks for replys!
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Chefaso said:
    No, if the stick is corrupted i will return it to the shop still have warranty. But i have to be sure that it is bad to do that. Is there any way to test each stick without extract? The problem with the fan is that is really big and i cant extract the memory on the slot 1 without dismantle the fan.

    Thanks for replys!
    OK, good idea. Sorry I didn't ask if it had its warranty.
    Doesn't seem like you have an option without dismantling the fan as you say its big.
      My Computer


  9. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #9

    Just found a video guide of how to dismantle the fan so maybe i will try to check the other stick if i keep getting the BSOD related to memory.

    Thanks for the help!
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    You're welcome
    Keep us posted! :)
      My Computer


 
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