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System Freeze/Crash when viewing streaming videos online
Posting this for a friend, actually.
We just wanted to know how to report this problem of his where all of a sudden, he couldn't stream videos anymore without his laptop crashing.
Can I use the BSOD reporting tool for this even though he doesn't encounter the BSOD?
He can view video files (with VLC for example), but when streaming videos like on YouTube or Dailymotion... his system freezes immediately as soon as the video loads and all he can do is restart.
He's running Windows 7 Home Basic 32-bit on a laptop with the following specs:
CPU: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
MoBo: SAMSUNG ELECTRONICS CO., LTD. R439
BIOS: Phoenix SecureCore(tm) NB Version 03US.M004.20100605.LEO
RAM: total memory 2.00 GB usable 1.93 GB
HDD: TOSHIBA MK3265GSX
GPU: ATI Mobility Radeon HD 545v
Audio: (1) ATI High Definition Audio Device (2) Realtek High Definition Audio
OS: Microsoft Windows 7 Home Basic 32-bit 7601 Multiprocessor Free Service Pack 1
Last edited by valacirca; 08 Sep 2012 at 22:38.