Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Professional 64-bit Installer Problems

08 Sep 2012   #1
deadfish86

Win 7 Professional 64-bit
 
 
Windows 7 Professional 64-bit Installer Problems

I built this computer Dec 11, and have had consistant installer issues from day one. Installing or removing programs hangs/takes forever or doesn't work at all. I don't get any error messages. It just hangs forever. Sometimes, if I go to bed on it, it will be complete in the morning. On the first Windows OS install, once I got the install probs, I just did another clean install. It didn't change a thing.

Sometimes, thru the past, I've just ignored the errors, and simply tried to get along without some of the programs I've wanted to install. But now, Windows Updates aren't installing either, and the persistant messages and restart prompts are driving me crazy.

Where in the heck do I start? I've run Microsoft's fixit for install errors, No Joy. I've run every diagnostic/fix imaginable, and it still bombs.


My System SpecsSystem Spec
.
08 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard, deadfish86.

► During installation, windows use the RAM for the purpose. If it is getting slow, it might be that your RAMs are not working rightly. Do check your RAM sticks:
RAM - Test with Memtest86+
Run it at lease for 8 passes. Preferably run it overnight, one by one- for all the sticks.

► And, see if resetting windows update solves your update issue or not.
Windows Update - Reset

Let us know the results.
My System SpecsSystem Spec
10 Sep 2012   #3
deadfish86

Win 7 Professional 64-bit
 
 
Windows 7 Professional 64-bit Installer Problems

Thanks Arc,

>I ran memtest while I was gone to work today. 8+ passes with no errors. I didn't know how to save a screenshot, but if you want it, I did just take a photo of the screen.

Things to note



Update failures started immediately after update:
  • Windows Malicious Software Removal Tool x64 - August 2012 (KB890830)
  • Installation date: ‎8/‎16/‎2012 9:59 PM
  • Installation status: Successful
Over the weekend, I was able to get a few updates to succeed by selecting them one at a time, and then running. Each one took an inordinate amount of time to complete.


>After memtest I ran: "Reset_Reregister_Windows_Update_Components.bat". On reboot, my machine didn't try to install any updates; either on shutdown or on restart. Usually the updates that try to run on shutdown take a very long time, and the ones that try to run on startup only take a few seconds before failure, reverting changes, and then automatic restart.

>Going back into control panel's main Windows Update page, 5 important updates were still waiting, so I selected them all and said go. Creating restore point took 10 mins, and successful install of all 5 updates took 11 more, for a total of 21 mins. I kinda think this may still be pretty slow.

Thank you so much for your help, I guess now I just need to figure out why other software doesn't want to install or uninstall sometimes. I still can't help but think the slowness of Windows Installer or the related processes had something to do with this.

Another note - there are no restore points available on my computer except for the one created on the day I loaded the OS.
My System SpecsSystem Spec
.

10 Sep 2012   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I note you have a SSD in your specs. Can you please describe how you have installed/reinstalled w7 and what media you used?
My System SpecsSystem Spec
10 Sep 2012   #5
deadfish86

Win 7 Professional 64-bit
 
 

Britton30,

Clean install from optical disk the first time, Layout=Simple, Type=Basic, File System=NTFS, System Reserved=100 MB NTFS, and OS=111.69 GB NTFS.

Started loading the other software and after a while an install hung the computer so badly I couldn't install or uninstall anything, even after a power-off restart.

So another clean install from the CD again, not a repair install.
My System SpecsSystem Spec
10 Sep 2012   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Its not clear to me whether, after the initial Windows 7 installation, you then let Windows update fully. If not, I recommend that in preference to installing other software immediately.

Regards,
Golden
My System SpecsSystem Spec
10 Sep 2012   #7
deadfish86

Win 7 Professional 64-bit
 
 

Golden,

Yes, first thing before anything else, I ALWAYS run all available updates. Until there are no more...
My System SpecsSystem Spec
10 Sep 2012   #8
deadfish86

Win 7 Professional 64-bit
 
 

I spoke too soon on the success of those last five updates. Even though my message on the initial run said success, and Update history said "pending"; on the restart, I got a msg that said it failed to configure the updates. Update history status on those updates is now "failed".

I got a little further this time than before...
My System SpecsSystem Spec
10 Sep 2012   #9
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Have you created any other accounts?
Did you install the entire OS to the SSD?
My System SpecsSystem Spec
10 Sep 2012   #10
deadfish86

Win 7 Professional 64-bit
 
 

No other accounts. I've only enabled the normally hidden "administrator" account in the past couple of days hoping it would allow me to do some work my normal user account (which is an admin acct) wouldn't.

Entire OS is on the SSD, which wasn't connected when I installed the OS - best I can remember.

Thank You Guys!!!
My System SpecsSystem Spec
Reply

 Windows 7 Professional 64-bit Installer Problems




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 Professional x64 BSOD problems??
Hey guys, I really hope you guys could help me solve this problem! I have been searching and fixing it. But nothing work so far! Two days ago, I tried to scan my computer and when i woke up, it already restart. I tried again and noticed BSOD. I tried updated all my drivers with...
BSOD Help and Support
Deleted files from C:\Windows\Installer (derp) Problems
I am unable to uninstall or repair Office. After the installation runs, it ends with the a message saying that it was unable to install successfully. I don't actually know for sure why this is happening, but I have a suspicion that it's because of something I did recently. In an act of stupidity,...
Software
Windows Installer Service problems
After downloading an update for the latest version of Itunes, I keep getting a message saying 'Windows Installer Service' could not be accessed. I have checked that the Windows Installer is running and that I am not in 'Safe Mode'. Often (but not always) the Installer shuts down some time during...
Software
windows 7 professional install problems
I hope someone can help, I have had on going problems installing windows 7 64 bit professional and yes I do have a 64 bit processor so it is compatible , its a full version straight from a retail store. When I try to do a custom install with a brand new hard drive I get error codes after 5% or 10%...
Installation & Setup
windows installer problems
Hi, I have some problems when i need to install Java or , more important the nVidia Control display. I launch the setup and at the end a error occurs telling that all the installation succeed except the control display.. I went to the doc where the setup install the nvidia control display and...
Hardware & Devices
Windows Installer and UAC problems
I tried to install new programs on my laptop but this was refused saying also that "The installer detects that a client already exists that can be modified only by an adminstrator". :confused: Concluding that the adminstrator is me (is that right!?) I went to the user accounts page and tried to...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:16.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App