BSOD crash include dump file


  1. Posts : 6
    Windows 7 Home Basic 32bit
       #1

    BSOD crash include dump file


    ok here some bsod error, i try verifier.exe and I have got blue screen with error. Here is the dump file
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome to the Fourm
    Congratulations, you saved a lot of time by using the verifier. Although one dump is not usually enough to determine the cause of your problem, the fact that it was due to verifier increases our chances of success. Here is the cause of your problem. Update driver or uninstall the software.

    Ikeyenum.sys file descriptionProductname:iKey Enumerator Description:iKey Enumerator Company:Rainbow Technologies Inc
      My Computer


  3. Posts : 6
    Windows 7 Home Basic 32bit
    Thread Starter
       #3

    Can be only that problem ?
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    As I said it is hard to determine with one dump. Make the changes as given and then if it happens again, just send us the reports.
      My Computer


  5. Posts : 6
    Windows 7 Home Basic 32bit
    Thread Starter
       #5

    another test and I have got this

    ==================================================
    Dump File : 090912-19343-01.dmp
    Crash Time : 09.09.2012 17:51:56
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0x82a7af91
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+4165b
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+4165b
    Stack Address 1 : ntkrnlpa.exe+37f91
    Stack Address 2 : ntkrnlpa.exe+7755d
    Stack Address 3 : ntkrnlpa.exe+81229
    Computer Name :
    Full Path : C:\Windows\Minidump\090912-19343-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 137.672
    ==================================================
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #6

    Make the changes that I suggested. If you get more reports give us the actual reports not a description of them.
      My Computer


 

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