System freeze then BSOD - No errors reported


  1. Posts : 169
    Windows 7 Home Premium x64
       #1

    System freeze then BSOD - No errors reported


    Win 7 Home Premium

    I was just online (Firefox v.11.0) and everything running perfectly when I clicked on Tools > Downloads > Clear List when the system completely froze. After 60 seconds or so the BSOD displayed for no more than 2 seconds and then the ASUS splash screen appeared and stayed like that for over 10 minutes. Unfortunately, I was forced to shut down manually. After restart I went to the Event Viewer and absolutely NO errors were reported at the time of the freeze up....so I have nothing to offer in terms of a direction for the freeze > BSOD. Just wanting to know if there are any kind of diagnostics I should run or whatever.

    Been doing this long enough to know that something serious occurred that would cause the BSOD. What can I do or where can I check on this machine to attempt to get to the bottom of this? I just lost my PC last month and transferred everything to this laptop and can ill afford a major problem.

    Sorry for being so vague, but I'm just a little nervous over a freezeup > BSOD.

    Thanks for any replies/guidance.

    Mark
      My Computer


  2. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Mark,

    Please go ahead and read the link below to post back with the needed information for someone to hopefully be able to help later with this. :)

    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 169
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Brink said:
    Hello Mark,

    Please go ahead and read the link below to post back with the needed information for someone to hopefully be able to help later with this. :)

    Blue Screen of Death (BSOD) Posting Instructions
    Will do, Shawn. Didn't know this existed.

    Thanks,

    Mark
      My Computer


  4. Posts : 169
    Windows 7 Home Premium x64
    Thread Starter
       #4

    Here's the zipped folder you requested.

    Thank you for moving it to the proper forum!
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    There is no dump in the file, please follow the instructions properly
      My Computer


  6. Posts : 169
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Thought it was done and created the zip to early. Proper zip attached. Thanks
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    I got your msinfo and the other files but still no dumps
    Follow Dump Files - Configure Windows to Create on BSOD
      My Computer


  8. Posts : 169
    Windows 7 Home Premium x64
    Thread Starter
       #8

    koolkat77 said:
    I got your msinfo and the other files but still no dumps
    Follow Dump Files - Configure Windows to Create on BSOD
    In Startup and Recovery only have options for Kernel memory dump or Minidump. Both folders under %windir% are empty.

    Nevermind. I've followed the instructions, creating a dump file was already checked when I opened Startup and Recovery. Should have been something in the Dump, but apparently not. I read and followed the instructions carefully.

    Just delete the thread.
    Last edited by markaz; 10 Sep 2012 at 00:18. Reason: Waste of time
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:24.
Find Us