Random BSOD after system maintenance

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  1. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #21

    The Western Digital Lifeguard tests are for the hard drive, not the SSD.
    Are you using the Samsung SSD Magician tool?

    I recommend to run memtest86+ again, for 7 full passes with all four cards installed.
    If it passes or fails, then go to your steps 1&2.

    If memtest86+ passes with all RAM cards installed and/or two RAM cards installed. No need to run the test with one card at a time, for now anyway.

    Let us know the test results.
      My Computer


  2. Posts : 272
    Windows 7 Ultimate x64 Full Retail SP1
    Thread Starter
       #22

    Dave76 said:
    The Western Digital Lifeguard tests are for the hard drive, not the SSD.
    Are you using the Samsung SSD Magician tool?

    I recommend to run memtest86+ again, for 7 full passes with all four cards installed.
    If it passes or fails, then go to your steps 1&2.

    If memtest86+ passes with all RAM cards installed and/or two RAM cards installed. No need to run the test with one card at a time, for now anyway.

    Let us know the test results.
    I am using it SSD magician to optimize/benchmark from time to time. It was never clear to me if I was supposed to always have it running in the task bar so I haven't been.

    OK, MemTest for 7 passes. Regardless of result, do 1 and 2, yes?
      My Computer


  3. Posts : 272
    Windows 7 Ultimate x64 Full Retail SP1
    Thread Starter
       #23

    I downloaded the Western Digital Lifeguard, but after install it won't run. Tryed twice so I'm bailing on it. Memtest results to follow
      My Computer


  4. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #24

    Does Western Digital Lifeguard startup?
    If it starts up but won't run, that's not good news for your HDD.

    Try SeaTools, it will run on any HDD.
    Download and run Seatools on your HDD.
    How to use SeaTools for Windows
    Short Drive Self Test and Long Drive Self Test.

    Samsung SSD Magician tool manual
    NOTE: Windows 7 supports TRIM natively, so this feature is less
    necessary for Windows 7 Users. Those using Windows XP, which does
    not support TRIM, should run this feature regularly to keep their SSD in
    top shape. Of course, Windows 7 users can use Performance
    Optimization as well if they wish to force Garbage Collection and TRIM to
    run at a particular time rather than in the background.
    Seems to be similar to the Intel ToolBox, might not be necessary but can't hurt using it.
    I would run Performance Optimization once a week.
    No need to have it running all the time, just open it when needed.

    Even the best memory testing tool (memtest86+) won't always catch RAM errors, if there are indications that you have a RAM issue then you need to try troubleshooting steps anyway.

    Regardless of result, do 1 and 2, yes?
    Yes

    Let us know the results.
    Last edited by Dave76; 18 Sep 2012 at 23:48.
      My Computer


  5. Posts : 272
    Windows 7 Ultimate x64 Full Retail SP1
    Thread Starter
       #25

    I installed WD on my D drive (500GB drive where all my stuff that's not on the SSD is stored, been the D drive since I got the SSD, my old C drive is also 500GB but is empty). At the end of the installation it said 'Run WD Lifeguard?'. I left the box checked and clicked finish on the install. Threw an error immediately (I forget the text). I uninstalled it and tried again, same result. I'll try the Seatools thing. Thanks for the info on the SSD Magician, that's what I thought and I've been optimizing weekly and keeping at least 30GB available at all time (I don't install much to the SSD). memtest is running still, 12 hours and fininshing up pass #7 when I left for work. We'll see on that. I did reseat my RAM last night and swapped the matched pairs just for laughs. No BSOD after, I played BF3 until it crashed (just the program) and started Memtest after that. Will report back with results of the Seatools tonight (assuming it works) and then I'll start playing 'swap the memory'. Thanks for sticking with me :)
      My Computer


  6. Posts : 272
    Windows 7 Ultimate x64 Full Retail SP1
    Thread Starter
       #26

    Update: I have run Memtest for 10+ passes, no errors. I installed the SeaTools and have done the short drive self test, the SMART check and the short generic on both non-SSD drives. All passed. Is the next recommended step the long generic? I can run that later (supposedly it takes a while). I'm not going to play 'swap the RAM' until/unless I complete the next recommended HDD check AND it BSODs again.
      My Computer


  7. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #27

    Good news on the memtest86+ test.

    You need to run the SeaTools Long Drive Self Test on both drives.
    It will take longer than the short tests.

    Let's look at the RAM settings.
    Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs. Post one SPD tab for each brand of RAM.
    For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
    How to Post a Screenshot in Seven Forums
    Go to your BIOS and tell us what the CPU, RAM and the NB voltages are.

    We can adjust the RAM settings just to be sure it's not causing the problems.
      My Computer


  8. Posts : 272
    Windows 7 Ultimate x64 Full Retail SP1
    Thread Starter
       #28

    Ran the long SeaTools test, no errors
    CPU-Z images uploaded. I will edit with BIOS values shortly
    EDIT:
    This is what I get out of the BIOS...
    CORE VID 1.2250v
    CURRENT CORE 4
    CURRENT CORE VID 1.248v
    DRAM 1.52v
    NB 1.09v
    VTT FSB 1.20v
    ICA 1.65v
    Hopefully that's what you're looking for.
    Last edited by badkarma11; 20 Sep 2012 at 18:45. Reason: additional information
      My Computer


  9. Posts : 272
    Windows 7 Ultimate x64 Full Retail SP1
    Thread Starter
       #29

    More dumps, 1 this AM, 1 just now. *sigh*
    Last edited by badkarma11; 20 Sep 2012 at 20:30.
      My Computer


  10. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #30

    Good news on the HDD tests.

    Post a snip of the CPUZ SPD tab for the PNY RAM, in the top left corner select another slot from the drop box.

    For now, bump the DRAM voltage to 1.550v and the NB voltage to 1.20v.

    Your last crashes.
    Code:
    STOP 0x0000001A: MEMORY_MANAGEMENT
    Usual causes:  Device driver, memory, kernel
    PROCESS_NAME:  bf3.exe
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+356c3
    FAILURE_BUCKET_ID:  X64_0x1a_3452_nt!_??_::FNODOBFM::_string_+356c3
    ------------------------------------------------------------------------------
    STOP 0x00000019: BAD_POOL_HEADER
    Usual causes:  Device driver
    PROCESS_NAME:  explorer.exe
    FOLLOWUP_NAME:  Pool_corruption
    FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+118b
    From System Event Log
    Code:
    Event[16587]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2012-09-18T08:06:24.000
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: GhengisSSD
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000050 (0xfffffa9b187fb018, 0x0000000000000000, 0xfffff800031dcc24, 0x0000000000000005). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 091812-9874-01.
    STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
    Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

    This is a new crash, you haven't had before, it confirms a hardware issue.
    If you're still using MSE, it's not likely causing any problems.
    Device drivers have been checked.

    Code:
    Event[16961]:
      Log Name: System
      Source: Application Popup
      Date: 2012-09-18T18:36:03.256
      Event ID: 26
      Task: N/A
      Level: Information
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: GhengisSSD
      Description: 
    Application popup:  : \SystemRoot\system32\DRIVERS\nvlddmkm.sys failed to load
    Your nVidia driver again.

    Code:
    Event[16963]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-PnP
      Date: 2012-09-18T18:36:03.272
      Event ID: 219
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: GhengisSSD
      Description: 
    The driver \Driver\ctaud2k failed to load for the device PCI\VEN_1102&DEV_0005&SUBSYS_00231102&REV_00\4&3c1f64e&0&00F0.
    ctaud2k - Creative Audio Driver (WDM)
    Check for an update for this driver.

    Code:
    Event[16969]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2012-09-18T18:36:06.000
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: GhengisSSD
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000024 (0x00000000001904fb, 0xfffff88006fcfb88, 0xfffff88006fcf3e0, 0xfffff880012ea555). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 091812-8970-01.
    STOP 0x00000024: NTFS_FILE_SYSTEM
    Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

    Two of these crashes.
    STOP 0x00000019: BAD_POOL_HEADER
    Usual causes: Device driver


    Code:
    Event[19007]:
      Log Name: System
      Source: Microsoft Antimalware
      Date: 2012-09-20T19:11:08.000
      Event ID: 2001
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: GhengisSSD
      Description: 
    Microsoft Antimalware has encountered an error trying to update signatures.
     	New Signature Version: 
     	Previous Signature Version: 1.137.6.0
     	Update Source: Microsoft Update Server
     	Update Stage: Search
     	Source Path: http://www.microsoft.com
     	Signature Type: AntiVirus
     	Update Type: Full
     	User: NT AUTHORITY\SYSTEM
     	Current Engine Version: 
     	Previous Engine Version: 1.1.8800.0
     	Error code: 0x8024402c
     	Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
    Run a full scan with MSE and MBAM, SuperAntiSpyware, as before.
    Last edited by Dave76; 21 Sep 2012 at 05:45.
      My Computer


 
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