Computer keeps freezing or bluescreening (Win7 Home x64). Help???

Page 2 of 2 FirstFirst 12

  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #11

    Not at all. Stay, I am calling some of our hardware experts.
    Edit: it seems that they are offline now, but I have called, they will come shortly.
      My Computer


  2. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #12

    athrx.sys Atheros network adapter driver Mon Oct 05 17:33:57 2009 (4ACA1FF5)

    Driver Update: ATHEROS drivers for Microsoft Windows (Atheros?????)
      My Computer


  3. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #13

    Hi Epyx, Welcome to Seven Forums. Please do all of the following first.
    To help us help you would you please add your systems specs? Here's how: System Info - See Your System Specs
    Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

    Log in to Seven Forums and you will be able to transfer the info directly to your specs page in your profile directly from the System Info app.

    Secondly have a look at this post to see if any of those suggestion will help you.
    https://www.sevenforums.com/crashes-d...ml#post1959025
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #14

    Blue Screen of Death (BSOD) Posting Instructions

    Please post a fresh .ZIP file created by following those instructions.

    We need more than just the dmp files.


    To another point:
    You need to help us some more:

    Update your SevenForums System Specs
    User CP (located on the top menu bar) |
    Your Profile | Edit System Spec
    (left-hand column)

    To gather info, use Speccy (my favorite) or SIW or System Info(a SF tutoria link with program to help you gather info.)

    In the System Manufacturer Block, enter:
    Ř Manufacturer and Model OR Custom build.
    Ř ADD the word laptop, desktop, netbook or tablet.
    For example:
    Toshiba Satellite L305D notebook.

    Provide full windows version info, for example:
    MS Windows 7 Ultimate SP1 64-bit

    Use the “Other Info” block for Optical Reader,
    Mouse, touchpad, wifi adapter, speakers, monitor, etc

    Scroll down and click on SAVE CHANGES.

    With Speccy, you can select with your mouse/touchpad info from the display
    and paste that info into your specs.

    SIW is a marvelous program, but the free version does not offer
    this capability.
      My Computer


  5. Posts : 8
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #15

    Alright, after a while, I've updated my specs using Speccy and I've updated some stuff that I didn't even know needed updating. Here's the zip from the SF Diagnostic. Surprisingly today, my comp has yet to freeze...more on that later
      My Computer


  6. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #16

    Did you try anything here? https://www.sevenforums.com/crashes-d...ml#post1959025

    Good job on your specs, however some more RAM and motherboard info may be helpful.:)
      My Computer


  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #17

    Britton30,
    He has a laptop, so that there is no real mobo info. In Windbg, see:
    !sysinfo machineid

    Speccy should enable him to give us more info regarding the memory. If not,then I've a script that should glean a little more than simply 4 GB.
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #18

    epyx,

    Go to this site:
    http://esupport.sony.com/US/p/model-home.pl?mdl=VPCEB190X&template_id=1®ion_id=1&tab=download#/downloadTab

    There have been some critical updates released within the last year for you laptop.

    In particular, look at:System Software, Video, WINDVD, Wireless

    ===========================================
    ===========================================

    Upload, as files, the 3 files which the script puts on your desktop.

    Instructions for running a script are:
    # **********************INSTRUCTIONS**************************
    # STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
    # ************************************************************
    #
    # WIN key | type POWERSHELL | do NOT hit ENTER |
    # in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
    # choose "Run as administrator" |
    # Click on the YES button (if such appears)
    #
    # WIN key = key with Microsoft log on top
    #
    # for the guru:
    # WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
    # ************************************************************
    # STEP 2 ** COPY AND PASTE ***********************************
    # ************************************************************
    #
    # COPY the script using CTRL+C,
    # COPY every line of script down thru both EXIT statements
    #
    # PASTE into Powershell
    #----Right-Click at the PowerShell Prompt
    #----(Ctrl+V does not work)
    #
    # Start copying with first script line without a # at start of the line
    # Note: Actually, you can paste the entire file if you rather
    #-------Lines starting with a # are ignored by PowerShell
    # ************************************************************
    # STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
    # ************************************************************
    # --The script output and purpose is given at the very front of the script
    #
    # --The script output and purpose is given at the very front of the script
    #
    # ************************************************************
    # ***************** NOTE - POWERSHELL VERSION*****************
    # if you receive this error msg:
    #--The system can not find the path specified
    # you may need to update your PowerShell
    # you must be using Powershell 2.0 or later.
    #
    # To determine your Powershell version:
    #---Run PowerShell
    #---enter $host.version
    #---you should see at least:
    # Major Minor Build Revision
    # ----- ----- ----- --------
    # 2......0......-1.....-1
    #
    # If you do not see the above, update your Vista/Win 7.
    # ************************************************************
    # *************** NOTE - EXECUTION POLICY*********************
    # If you haven't set the execution policy, you may need to:
    #---Run PowerShell
    #---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
    # ************************************************************
    Script:
    # *******************************************************************************
    # Places 3 files on your desktop:
    # 3RD PARTY DRIVERS.TXT, 3RD Party DRIVERS.CSV, DRIVER INFO.CSV.
    # *******************************************************************************

    # Create an array of gwmi objects
    $a gwmi win32_systemdriver select namedescriptionstatestartmode,pathname

    # Create an array of pathnameobjects
    $b $a | foreach { (gi $_.pathname) } | 
    select creationtimelastaccesstime,lastwritetimebasenamedirectoryname

    # Create an array of FileVersionInfo objects using the array you just created
    $c $a | foreach { (gi $_.pathname).versioninfo } | 
    select companyname,filedescription,filename,internalname,productversion,fileversion


    # Create an empty array to hold objects
    $arr = @()
    $i # initialize index
    ForEach ($aobj in $a) {
    $obj = new-object system.object # Create a new system object
    #  add members using the names and values from the two arrays of objects
    $obj add-member -type noteproperty -name Name  -value $aobj.name
    $obj 
    add-member -type noteproperty -name State -value $aobj.state
    $obj 
    add-member -type noteproperty -name "Start Mode" -value $aobj.startmode

    $obj 
    add-member -type noteproperty -name "creationtime" -value ($b[$i].creationtime)
    $obj add-member -type noteproperty -name "Created" -value ($b[$i].creationtime).toshortdatestring()
    $obj add-member -type noteproperty -name "Last Accessed" -value $b[$i].lastaccesstime
    $obj 
    add-member -type noteproperty -name "Last Written" -value $b[$i].lastwritetime
    $obj 
    add-member -type noteproperty -name "Directory" -value $b[$i].directory

    $obj 
    add-member -type noteproperty -name "Company Name" -value $c[$i].companyname
    $obj 
    add-member -type noteproperty -name "Description" -value $c[$i].filedescription
    $obj 
    add-member -type noteproperty -name "File Name" -value $c[$i].filename
    $obj 
    add-member -type noteproperty -name "Internal Name" -value $c[$i].internalname
    $obj 
    add-member -type noteproperty -name "Product Version" -value $c[$i].productversion
    $obj 
    add-member -type noteproperty -name "File Version" -value $c[$i].fileversion
    $arr 
    += $obj
    $i 
    ++
    }

    $barr $arr | ? {($_.state -eq "Running") -AND ($_."Company Name" -ne "Microsoft Corporation")} | 
    sort creationtime select  nameDescription"Created""File Version""Company Name"
    # $barr | ft -wrap -auto > $env:userprofile\desktop\"3RD PARTY DRIVERS.TXT"
    $barr fl  $env:userprofile\desktop\"3RD PARTY DRIVERS.TXT"


    $barr export-csv -notypeinformation $env:userprofile\desktop\"3RD PARTY DRIVERS.CSV"

    $arr sort creationtime |
    select  nameDescription"Created""File Version""Company Name"State"Start Mode", `
    "Last Accessed", "Last Written", "File Name", "Internal Name", Directory, "Product Version" |
    export-csv -notypeinformation 
    $env:userprofile\desktop\"FULL DRIVER INFO.CSV" 

    EXIT
    EXIT 
      My Computer


  9. Posts : 8
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #19

    Sorry for not replying for a couple of days but had to confirm that my computer was actually doing well. First off, I wanna thank all of y'all for your support. I'm really overjoyed that my laptop isn't freezing anymore and that can actually do something without fear of it crashing. Again, thank y'all for your help.

    PS: Is it advisable to apply thermal heat paste to your heat sink fan for a premade laptop?
      My Computer


  10. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #20

    good to hear and thanks for the feedback. I would not do anything with the thermal paste since you'd have to do major surgery to get to it.
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:08.
Find Us