System crashes and restarts, errors: 0x0000001a (0x0000000000041201,


  1. Posts : 1
    Windows 7 Pro 64bits
       #1

    System crashes and restarts, errors: 0x0000001a (0x0000000000041201,


    I have the dump of errors: 0x0000001a (0x0000000000041201, 0xfffff680000435f0, 0x83200000c4928867, 0xfffffa800c195680).
    I launched the SF diagnostic tool and made the apropriate dump file (attachment).
    Please help to resolve this issue.

    rafaljm
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Your dumps do not show a probable cause but from what I've gathered out from your files:

    Code:
    Start Menu\Programs\ESET	Public:Start Menu\Programs\ESET	Public
    Start Menu\Programs\ESET\ESET NOD32 Antivirus	Public:Start Menu\Programs\ESET\ESET NOD32 Antivirus	Public
    Please uninstall and keep MSE. Once downloaded and install, run a full scan to make sure you're free of viruses.
    Microsoft Security Essentials - Free Antivirus for Windows


    Run the system file checker for repairing any damaged windows files:
    SFC /SCANNOW Command - System File Checker 3 times as mentioned in the tutorial.


    To make sure that hard drive is good run disk check following the tutorials:
    • Disk Check
    Hard drive scan usings SeaTools:
    You should run memtest86+ on each stick for 8 passes preferably overnight:

    Also check for an update on your BIOS version.

    Post back results
      My Computer


 

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