Crucial M4 drive freezing after 000F firmware update


  1. Dadinictus
    Posts : 30
    Windows 7 Home Premium 64 bit
       New #1

    Crucial M4 drive freezing after 000F firmware update


    I've spent my whole day trying to figure out what is going on with this to no avail
    What I've Done:
    Installed Windows 7 ultimate 64-bit OS on Crucial M4 drive that was acting up and freezing
    Continued freezing after installing drivers, stable for 10-30mins then freeze, requires hard reset every time
    updated FW to 000F as recommended, same deal
    swapped ports with platter drive, same deal
    took drive in to where I bought it from, they said all stress tests etc went fine

    Pretty much at my wits end. I'm fairly convinced its nothing else since I am running on the seperate mechanical drive fine. ANY suggestion would be greatly appreciated.

    Specs as follows:
    Acer Aspire 8943G-5636
    Intel Core i3-350M processor @ 2.26GHz, 3MB L3 cache
    ATI Mobility Radeon HD 5650
    8GB memory
    500GB Western Digital mechanical HDD
    128GB Crucial M4 SSD
      My Computer
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  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Hi,

    Have you tried power-cycling your system yet?

    Try doing a power cycle of the SSD. The following steps should be carried out and take ~1 hour to complete.
    1. Power off the system.
    2. Remove all power supplies (AC adapter then battery for laptop, AC adapter for desktop)
    3. Hold down the power button for 30 seconds to close the circuit and drain all components of power.
    4. Reconnect all power supplies (battery then ac adapter for laptop, ac adapter for desktop)
    5. Turn on the system and enter the BIOS (see your manual for the steps to enter the BIOS)
    6. Let the computer remain in the BIOS for 20 minutes.
    7. Follow steps 1-3 and physically remove the SSD from the system by disconnecting the cables for a desktop or disconnecting the drive from the junction for a laptop.
    8. Leave the drive disconnected for 30 seconds to let all power drain from it.
    9. Replace the drive connection(s) and then do steps 4-8 again.
    10. Repeat steps 1-4.
    11. Start your computer normally and run Windows.

    See if that helps.


    Regards,
    Golden
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  4. Dadinictus
    Posts : 30
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #3

    I'll try that right now and see if it helps.
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  6. Dadinictus
    Posts : 30
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #4

    Oddly enough after cycling it its been up for almost 2 hours with no problem. Weird.

    I'm going to leave it on during the night just to make sure I don't get any hiccups. Fingers crossed.
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  7. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #5

    Its a well known issue, especially with the Crucial SSD's. I fixed a problem with my OCZ Vertex 2 the same way.

    Let us know how you get on.

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  8. Dadinictus
    Posts : 30
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #6

    Well it did say up significantly longer, about 3 hours, but still froze up in the end.

    I'm noticing that the mechanical drive makes a clicking noise right before the ssd freezes, as if its trying to read something, anything interesting I can glean from that?
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  10. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #7

    Mmm. I'm not sure - whats installed on the HDD that the system might be accessing?
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  11. Dadinictus
    Posts : 30
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #8

    Steam games are the only real ones I can think its trying to access, other than that I have no clue.
      My Computer
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  12. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #9

    Can you try power-cycling again?
      My Computer
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