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Windows 7: Strange Freezing when running anything graphics related

15 Sep 2012   #1

Windows 7 Enterprise x64
Strange Freezing when running anything graphics related

Good Afternoon,

I am new here so please feel free to let me know if I am not following any rules etc.

So I have a PC that seems to be freezing when I run anything related to graphics, be that a flash movie, streaming video, watching DVD's or playing games.

I work in the industry so I am not totally clueless but this one has got me stumped and Google doesn't seem to help.

At first I thought it was crashing as I got a horrible stuck type sound associated with it, the sounds sticks at the point the computer freezes and you get a buzzing type noise.

Today I finally noticed that it wasnt a crash as the little circle on the cursor started to move around so I waited and after about 30 seconds the computer springs back to life.

Now there is nothing in the event logs relating to a warning or error of any kind, nothing has closed etc when it comes back and it will resume the video etc after catching up with itself through a kind of fast forwarding.

Now I am not sure what exactly I need to post in order to get this going so if it is ok can I wait for some form of instructions?

Basic PC specs etc below

Windows 7 Enterprise x64
Intel Core 2 Duo E6600
ABIT AB9 QuadGT mobo
4 x 1GB Corsair PC2-6400
160GB Samsung drive (running just windows and some programs)
1TB WD drive (mainly for files)
Creative SB XFI sound card

Any help would be greatly appreciated as I am totally out of ideas now.

Thanks in advance


My System SpecsSystem Spec
15 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Welcome aboard, Matt!

If you post followng all the steps specified in, we will be able to have a deeper sight into the problem, and help you better.
My System SpecsSystem Spec
15 Sep 2012   #3

Windows 7 Enterprise x64

Attached is the files outputted from the diagnostic tool

thanks very much in advance for any help you can offer me


My System SpecsSystem Spec

15 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

► Got it from your event log:
Log Name: System
Source: Microsoft-Windows-WMPNSS-Service
Date: 2011-09-04T22:51:58.000
Event ID: 14353
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Tower
A media delivery engine with ID '0' was not initialized due to error '0x80070005' when adding the URL 'http://+:10243/WMPNSSv4/3076655709/'. Restart your computer, and then restart the WMPNetworkSvc service. If the problem persists, reinstall Windows Media Player if possible
Windows Media player is a windows feature, so it cannot be reinstalled.
Your BIOS is very old, try to update it.
BIOS Version/Date    Phoenix Technologies, LTD 6.00 PG, 11/12/2006
► Update your ATI display Driver.

► Run SFC /SCANNOW Command - System File Checker

► Update Adobe Flash Player.

Let us know the situation after doing all these.
My System SpecsSystem Spec
11 Nov 2012   #5

Windows 7 Enterprise x64

sorry for the delayed reply, stupidly busy changing jobs etc. The bios update seemed to fix it, thank you very much

My System SpecsSystem Spec
12 Nov 2012   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Good news, best of luck
My System SpecsSystem Spec

 Strange Freezing when running anything graphics related

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