Black screen after startup - but internet loads


  1. cac61
    Posts : 1
    windows 7 premium 32bit
       New #1

    Black screen after startup - but internet loads


    I apologize in advance for my computer ignorance. When I started my Acer laptop today, it struggled to startup, then finally started in safety mode but then went to a black screen. I pushd ctrl alt del then task manager and asked it to start Firefox, which it did, with the black screen still behind it - no desk top. What do I do?
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  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    Welcome

    Take a look at this Troubleshooting Windows 7 Failure to Boot and this Why is my screen black when I start Windows 7? for the problem you are having.

    Let us know your results
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