BSOD playing Guild Wars 2 and Dota 2

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  1. Posts : 10
    Windows 7 Professional 64 Bit
       #1

    BSOD playing Guild Wars 2 and Dota 2


    Hey guys, i'm James and im new here.

    Recently my computer has been crashing ALOT, it happens whenever i play games such as Dota 2 or Guild Wars 2. Either the game crashes or the whole computer crashes and i can't figure out why.

    I thought it was a harddisk problem so i put GW2 in my other drive but it still continued. Any help would be greatly appreciated !

    I have also attached the .dmp files. I tried understanding them but can't figure it out. All i could find was "Probably caused by : ntoskrnl.exe ( nt+541f8 )".
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Please upload your msinfo32.nfo file. To get this:

    • Click on the Start
    • Type msinfo32 into the Search programs and files box
    • When it opens, go to File, Save
    • Save as msinfo32.nfo and save in a place you will remember
    • Let it finish the process of gathering and saving the system info
    • Right click the .nfo file, click send to compressed (zipped) folder
    • Upload the .zip file here.
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #3

    Most of your dumps show windows files as the cause (which is not true)

    One of them shows memory corruption, so test your ram to make sure that they're good.
    Run memtest86+ on each stick for 8 passes preferably overnight:

    RAM - Test with Memtest86+

    Post back results
      My Computer


  4. Posts : 10
    Windows 7 Professional 64 Bit
    Thread Starter
       #4

    Hey, thanks alot for the quick reply, here is the msinfo32 file, ill also try and run the memory test tonight.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Will wait for the results
      My Computer


  6. Posts : 10
    Windows 7 Professional 64 Bit
    Thread Starter
       #6

    Hey there, i ran the memtest overnight and recieved 0 errors, all passes. So im guessing its not a ram problem then.
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Alright
    Did you have any more bsods?
      My Computer


  8. Posts : 10
    Windows 7 Professional 64 Bit
    Thread Starter
       #8

    Not any yet, but i have lowered the graphic settings of gw2 and whilst palying i get constant crashes, like one every 15mins! This also happens to other games ive been playing. For eg, Dota 2 and War of Roses
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    Well if you have more bsods upload them like you did earlier (new ones only) and we'll take a look.
      My Computer


  10. Posts : 10
    Windows 7 Professional 64 Bit
    Thread Starter
       #10

    Another blue screen today whilst playing gw2.
      My Computer


 
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