blue screen error

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  1. Posts : 5
    Windows 7 Home Premium 32bit
       #1

    blue screen error


    Hi there,
    My computer hangs frequently for 2 to 5 minutes and gets restarted and a message comes - Blue screen error.

    system specs

    Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz
    4.00 GB ram

    HDD
    (1) ST3750528AS (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device

    sound card
    (1) NVIDIA High Definition Audio (2) AVerMedia H830 USB Hybrid DVB-T (3) AVerMedia H789 PCI-E Hybrid DVB-T (4) Realtek High Definition Audio

    graphics card
    NVIDIA GeForce GT 220

    os
    Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free

    Please help.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    We can't do much without the dumps.
    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Here is the dump files
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Hello yukukuhi.

    You first unisstall AVG, and replace it with Microsoft Security Essentials - Free Antivirus for Windows .

    Then run the SF Diag tool again, upload the dumps for us.
    Your dumps are corrupt, and not opening at all.
      My Computer


  5. Posts : 54
    windows7 home premium 64bit
       #5

    Arc said:
    Hello yukukuhi.

    You first unisstall AVG, and replace it with Microsoft Security Essentials - Free Antivirus for Windows .

    Then run the SF Diag tool again, upload the dumps for us.
    Your dumps are corrupt, and not opening at all.
    I would disagree with the choice of anti virus.If your going for a free option then choose AVAST free av.it will protect you far better than MSE.Do the research and this will be confirmed at AV test sites etc.
    Regards.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Sentinel72 said:
    Arc said:
    Hello yukukuhi.

    You first unisstall AVG, and replace it with Microsoft Security Essentials - Free Antivirus for Windows .

    Then run the SF Diag tool again, upload the dumps for us.
    Your dumps are corrupt, and not opening at all.
    I would disagree with the choice of anti virus.If your going for a free option then choose AVAST free av.it will protect you far better than MSE.Do the research and this will be confirmed at AV test sites etc.
    Regards.
    May be, but Avast and AVG flags The SF Diag tool, and makes the dumps incomplete.
    So during troubleshooting, those AVs are a bit of problem.

    Personally I choice Avast better, but not for the time being at which point the OP is right now.
      My Computer


  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #7

    sentinel,
    We find Avast interfering with many windows features.

    The most compatible is MSE, next is probably Avira.

    Removing AVAST has fixed more than computer.
      My Computer


  8. Posts : 54
    windows7 home premium 64bit
       #8

    karlsnooks said:
    sentinel,
    We find Avast interfering with many windows features.

    The most compatible is MSE, next is probably Avira.

    Removing AVAST has fixed more than computer.
    Actually avast web shield is creating some problems with certain firewalls.comodo users have noticed they cannot block active connections because avast filters traffic through its local host proxy.other firewalls have been affected too.PFW. windows firewall etc.but this is not a fault with avast its a windows7 problem.
    Yes i would agree and go for avira too.
    Lets just hope that malware cannot breach firewalls just like the avast webshield is apparently able to do so.
      My Computer


  9. Posts : 5
    Windows 7 Home Premium 32bit
    Thread Starter
       #9

    Here are the dumps, i have done what you said Arc.

    By the way i did option two in obtaining the dumps, is that ok.
    Dump Files - Configure Windows to Create on BSOD
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Hello yokukuhi, the dumps you have supplied, the latest one is of 09/09/2012.

    If it is the situation that you did not have any BSOD in between, very good and nothing to be anxious. Run your computer normally, if it results another BSOD, let us know :)
      My Computer


 
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