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Windows 7: BSOD playing movie / browsing with firefox. New system

30 Oct 2012   #11

Windows 7 Professional x64

but shouldn't the system be able to handle all that?

So i take the dmp file doesn't give any clue?

My System SpecsSystem Spec
31 Oct 2012   #12
Microsoft MVP

Windows 7 Ultimate X64 SP1

In theory it should handle it. Firefox and Word are fairly big resource hogs though.
What do you have in Startup? All that is necessary really is your security program.
My System SpecsSystem Spec
02 Nov 2012   #13

Windows 7 Professional x64

OMG what the F is wrong with my system. I just started my system (cold) and ONLY had open firefox with two tabs. the one was facebook the other was soundcloud with a song playing (i didnt even touch my pc afterwards, i was running around cleaning my room.)... after 3-4 minutes into the song the system crashed into BSOD

btw, I cleaned the startup as u said a couple of days ago.
My System SpecsSystem Spec

02 Nov 2012   #14

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

It is a stop 0x109, but not providing any pore information.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 109, {a3a039d898ef3520, 0, b7ec05f334e6cc41, 101}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
Usual causes: Device driver, Breakpoint set with no debugger attached, Hardware (Memory in particular)

So I suggest you to
Enable Driver Verifier
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

RAM - Test with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec

 BSOD playing movie / browsing with firefox. New system

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