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#1
Computer startup errors
I'm running Windows 7 on a Dell XPS. Every time I turn off the laptop and start it back up, I get an error saying that Windows did not shut down properly and it prompts me to start it up normally or in safe mode. I have only tried starting it up normally.
Then, I get an error telling me that Windows is checking for repairs because it cannot start up properly. A few minutes after that, it prompts me to restart my computer, and then it finally gets to the sign-in screen. I log on and find that my computer has done a system restart from Dec. 20th, 2011. Games and programs I've downloaded since then are gone, but personal files like my music and pictures are still intact.
When I try to run a scan with Symantec, it tells me I need to update it - which I do - and then scan it. Every time, it finds one piece of trackware on a cookie and deletes it.
I don't have the time or patience to keep going through this every time I start up my laptop. I'm only 19 and in college and I'm not very tech savvy so I'm not very good with specifics and whatnot. I really need some support or help before I have to start writing essays and other college stuff.
Thanks in advance.