BSOD+Crashing while watching videos


  1. Posts : 2
    Windows 7 Ultimate 64 bit
       #1

    BSOD+Crashing while watching videos


    Hi basically 2 months ago i just bought a second hand GTX480, and it has worked flawlessly until the recent 2 weeks every morning i turn my computer on just as the windows 7 logo appears the screen goes black and reboots. then after that happens from 2-3 times it will never crash again until the next day.

    So a new day is here and i turn my computer on it loads perfectly and i thought okay maybe it was just that day but as soon as i watch a youtube video my screen would go black again then reboot.. funny thing is after it reboots once or twice it wont ever happen again til the next day.

    I have done a clean fresh install of my OS and fresh driver install Nvidia 306.23 WHQL
    i have an

    Windows 7 ultimate 64 bit
    i5-2310 2.9 GHz (4 cpu)
    4GB ram
    GTX 480 Graphics card

    I hope someone could help me identify the problem so i can replace the piece of hardware or if its just a driver issue. i really suspect my GTX is dying on me


    Source
    Windows

    Summary
    Video hardware error

    Date
    ‎18/‎09/‎2012 2:22 PM

    Status
    Report sent

    Description
    A problem with your video hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 3081

    Extra information about the problem
    BCCode: 117
    BCP1: FFFFFA800B1C5010
    BCP2: FFFFF8800FFA2584
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Bucket ID: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
    Server information: 7058b94e-0d3b-478a-99d4-263e1c6761b7
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard.

    You are having a stop 0x116. In such a situation, I would suggest you to follow this thread by usasma : STOP 0x116: VIDEO_TDR_ERROR troubleshooting.

    If needed, ask any questions!
      My Computer


  3. Posts : 2
    Windows 7 Ultimate 64 bit
    Thread Starter
       #3

    I still need help im not sure what this all means lol sorry i have bad knowledge when it comes to errors
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    OK David, let us go step by step.

    First, clean the inside of the computer, vary carefully. Dust cause stop 116 very often.

    Second, Download and install Speccy, monitor your system heat, specially the heat of the graphics card.

    Third, stress test your graphics card. Follow the instructions given in Video Card - Stress Test with Furmark, step by step.

    Let us know the results. If needed, we will go to the next step.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:16.
Find Us