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Windows 7: BSOD+Crashing while watching videos

18 Sep 2012   #1

Windows 7 Ultimate 64 bit
BSOD+Crashing while watching videos

Hi basically 2 months ago i just bought a second hand GTX480, and it has worked flawlessly until the recent 2 weeks every morning i turn my computer on just as the windows 7 logo appears the screen goes black and reboots. then after that happens from 2-3 times it will never crash again until the next day.

So a new day is here and i turn my computer on it loads perfectly and i thought okay maybe it was just that day but as soon as i watch a youtube video my screen would go black again then reboot.. funny thing is after it reboots once or twice it wont ever happen again til the next day.

I have done a clean fresh install of my OS and fresh driver install Nvidia 306.23 WHQL
i have an

Windows 7 ultimate 64 bit
i5-2310 2.9 GHz (4 cpu)
4GB ram
GTX 480 Graphics card

I hope someone could help me identify the problem so i can replace the piece of hardware or if its just a driver issue. i really suspect my GTX is dying on me


Video hardware error

‎18/‎09/‎2012 2:22 PM

Report sent

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.
Locale ID: 3081

Extra information about the problem
BCCode: 117
BCP1: FFFFFA800B1C5010
BCP2: FFFFF8800FFA2584
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Bucket ID: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
Server information: 7058b94e-0d3b-478a-99d4-263e1c6761b7

My System SpecsSystem Spec
18 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Welcome aboard.

You are having a stop 0x116. In such a situation, I would suggest you to follow this thread by usasma : STOP 0x116: VIDEO_TDR_ERROR troubleshooting.

If needed, ask any questions!
My System SpecsSystem Spec
18 Sep 2012   #3

Windows 7 Ultimate 64 bit

I still need help im not sure what this all means lol sorry i have bad knowledge when it comes to errors
My System SpecsSystem Spec

18 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

OK David, let us go step by step.

First, clean the inside of the computer, vary carefully. Dust cause stop 116 very often.

Second, Download and install Speccy, monitor your system heat, specially the heat of the graphics card.

Third, stress test your graphics card. Follow the instructions given in Video Card - Stress Test with Furmark, step by step.

Let us know the results. If needed, we will go to the next step.
My System SpecsSystem Spec

 BSOD+Crashing while watching videos

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