BSOD when plugged in usb device


  1. Posts : 7
    windows 7 home premium 64bit
       #1

    BSOD when plugged in usb device


    including mouse, adapter, pendrive.. this happen frequently
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello mOOnIrsama.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 10D, {a, fffff80000b9c940, 0, fffffa8006876c80}
    
    Unable to load image \SystemRoot\system32\drivers\mousim.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for mousim.sys
    *** ERROR: Module load completed but symbols could not be loaded for mousim.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : mousim.sys ( mousim+19df )
    
    Followup: MachineOwner
    ---------
    I dont have a clear idea what mousin.sys it. May be a program like Blue Eye Macro? If there is any program to make any custom Keyboard/mouse output, uninstall it.

    In your case, the driver is old, too.
    Code:
    0: kd> lmvm mousim
    start             end                 module name
    fffff880`01b21000 fffff880`01b2d000   mousim   T (no symbols)           
        Loaded symbol image file: mousim.sys
        Image path: \SystemRoot\system32\drivers\mousim.sys
        Image name: mousim.sys
        Timestamp:        Tue May 17 01:46:58 2011 (4DD1863A)
        CheckSum:         000108AD
        ImageSize:        0000C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Uninstall it (better options) or update it.
      My Computer


  3. Posts : 7
    windows 7 home premium 64bit
    Thread Starter
       #3

    do u have any idea how to uninstall it? i already uninstall blue macro.. but i dunno how to uninstall mousis driver
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #4

    mousim.sys was used by Blue Eye Macro.

    When you uninstalled Blue Eye Macro, then mousim.sys should either be gone or never started.



    Need following:
    Install CCleaner:
    CCleaner - PC Optimization and Cleaning - Free Download

    list of STARTUP PROGRAMS

    CCleaner | Tools
    icon | Startup button | Windows tab |
    click on Save to text file button (bottom right side) |
    accept Startup.txt as file name | SAVE button

    list of SCHEDULED TASKS

    CCleaner | Tools
    icon | Startup button | Scheduled Tasks tab |
    click on Save to text file button (bottom right side) |
    enter Scheduled Tasks as File name | Save button

    List of INSTALLED PROGRAMS

    CCleaner | Tools
    icon | Uninstall button |
    click on Save to text file button (bottom right side) |
    accept install.txt as File name | Save button


    UPLOAD, as an attachment, the startup.txt file
    UPLOAD, as an attachment, the Scheduled Tasks.txt file
    UPLOAD, as an attachment, the install.txt file.

    HOW TO UPLOAD
    Post a File or Screenshot in Seven Forums

    ==================================
    thanks,
    karl
      My Computer


  5. Posts : 7
    windows 7 home premium 64bit
    Thread Starter
       #5

    these are the files..
      My Computer


  6. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #6

    WIN | type MSCONFIG | ENTER | STARTUP tab |
    Uncheck ALL except for:
    Script:
    ETDWare    ELAN Microelectronic Corp.    %ProgramFiles%\Elantech\ETDCtrl.exe 
    REBOOT!

    You have just told Win 7 to not run unchecked programs at start up time.

    You have not disabled the programs. They will be run when needed.

    WIN = key with the Microsoft logo on top
    =====================================
    =====================================

    After that REBOOT finishes, then:
    CCLEANER | TOOLS icon | STARTUP tab | SCHEDULED TASKS tab |
    Use DISABLE button to disable ALL except for:
    Script:
    CCleanerSkipUAC    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
    SidebarExecute    Microsoft Corporation    C:\Program Files\Windows Sidebar\sidebar.exe /addGadget 
    Close CCleaner.

    REBOOT!


    You have not disabled any programs. You have disabled the scheduled running.
    Later, after your system is running smoothly, you may reenable desired programs.
    ==================================
    =====================================

    After the REBOOT finishes, then:
    UNINSTALL

    Script:
    Ask Toolbar    Ask.com    08/07/2012        4.1.0.5
    Avast License by ZeNiX 
    [2012-03-14]        04/07/2012    1.52 MB    
    avast
    Internet Security    AVAST Software    25/07/2012        7.0.1426.0
    J2SE Development Kit 5.0 Update 22    Sun Microsystems
    Inc.    10/07/2012    65.2 MB    1.5.0.220
    Java
    (TM6 Update 33    Oracle    10/07/2012    97.8 MB    6.0.330
    Java
    (TMSE Development Kit 6 Update 33    Oracle    10/07/2012    105 MB    1.6.0.330
    Trend Micro Titanium Internet Security    Trend Micro Inc
    .    07/03/2011    210 MB    3.0
    عنصر تحكم ActiveX الخاص بـ Windows Live Mesh للاتصالات البعيدة    Microsoft Corporation    07/03/2011    5.57 MB    15.4.5722.2
    ตัวควบคุม ActiveX ใน Windows Live Mesh สำหรับการเชื่อมต่อระยะไกล (ไทย)    Microsoft Corporation    07/03/2011    5.57 MB    15.4.5722.2
    用于远程连接的 Windows Live Mesh ActiveX 控件(简体中文)    Microsoft Corporation    07/03/2011    5.56 MB    15.4.5722.2
    適用遠端連線的 Windows Live Mesh ActiveX 控制項    Microsoft Corporation    07/03/2011    5.56 MB    15.4.5722.2 
    REBOOT

    The first program that actually needs Java will prompt you to download Java. Since you have now removed all of the old, buggy, and security-threat versions of Java, you will get the latest and greatest from Oracle.

    Your Firefox is out-of-date. I recommend updating your firefox
      My Computer


  7. Posts : 7
    windows 7 home premium 64bit
    Thread Starter
       #7

    thanks.. i will try follow ur instructions
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #8

    Let me know when you have carried those out.
      My Computer


 

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