BSOD during regular computer usage, error 0x00000124

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  1. Posts : 12
    Windows 7 Home Premium 64bit
       #1

    BSOD during regular computer usage, error 0x00000124


    Occasionally while running my computer my computer would suddenly restarts itself or even worse BSOD. This happened for a few months now but it's starting to get pretty annoying so I wonder if anyone know what the problem is. I made no hardware changes for over a year. I would like to get this fixed but I have no idea what is even the cause of it atm but I'm guessing it's a driver issue.

    Here's what I've tried.

    I did a scan using AVAST and Malwarebyte AntiMalware with nothing detected
    Updating everything within Windows Update
    Used DiskChk on my HDD and fixed all errors
    Defragged my HDD
    Updated my Nvidia video drivers and DirectX
    Ran MemTest86+ with no errors

    I'm using Windows 7 Home edition 64bit is that's any help

    Thank you
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    I hope you haven't overclocked any hardware. If you have, please revert to factory clocks.

    Code:
    Start Menu\Programs\Advanced SystemCare 5	Public:Start Menu\Programs\Advanced SystemCare 5	Public
    Start Menu\Programs\avast! Free Antivirus	Public:Start Menu\Programs\avast! Free Antivirus	Public
    Start Menu\Programs\COMODO	Public:Start Menu\Programs\COMODO	Public
    Start Menu\Programs\Malwarebytes' Anti-Malware	Public:Start Menu\Programs\Malwarebytes' Anti-Malware	Public
    Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
    Start Menu\Programs\Spybot - Search & Destroy	Public:Start Menu\Programs\Spybot - Search & Destroy	Public
    Please uninstall all these programs except Malware bytes.

    I just listed it to make you know that you shouldn't be having those many antivirus/firewall programs installed in your computer. It will cause instability. After uninstalling them download and install MSE. Its free + known to be the most compatible antivirus with windows 7. (Great combination with Malware bytes)
    Microsoft Security Essentials - Free Antivirus for Windows

    Daemon Tools is a known cause for BSODs.

    Check for an update on your BIOS version.
    Code:
    BIOS Version/Date	Award Software International, Inc. F11, 6/23/2010
    Also look for an update on motherboard chipset drivers from here:
    http://downloadcenter.intel.com/Default.aspx

    Run the system file checker 3 times as mentioned in this tutorial:
    SFC /SCANNOW Command - System File Checker

    To make sure your hard drive is good, run disk check:
    Disk Check

    Do the following and post back if your computer is stable. If not we'll do further troubleshooting.
    Last edited by koolkat77; 18 Sep 2012 at 13:34. Reason: Spellings
      My Computer


  3. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I actually wasn't aware I had a few of those things on my computer still. At the moment I use AVAST as an antivirus only and COMODO as my firewall only. Malwarebyte Anti-Malware is there in case it misses anything.

    My BIOS are the latest version as well as my motherboard chipset according to the GIGABYTE website. There are no updates for my intel drivers either. Ran the sfc command and it said there are no integrity violations and I also ran Disk Check like usual.

    Problem about my BSOD is that it isn't very consistent, sometimes it goes good for a few weeks while at times it BSOD all the time. I'll report back if anything else happens.

    EDIT: Forgot to mention that none of my hardware is overclocked.
    Last edited by kukupo; 18 Sep 2012 at 13:49. Reason: Forgot to mention I did not OC
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Uninstall those and keep MSE for the time being. (You can install them back afterwards.)
    For more details on your bug check, go through:
    Stop 0x124 - what it means and what to try
      My Computer


  5. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Ok I uninstalled AVAST, Comodo, Advanced SystemCare, Daemon Tools, and SpyBot. Installed MSE for the time being. My BIOs are up to date as well as my motherboard chipset drivers. Ran system file checker 3 times and got the message "no integrity violations" and also ran Check Disk for disk errors. For temperatures my CPU under stress seems to Caps at around 47C and my GPU under stress caps at around 61C. Memtest86+ shows no errors in RAM after running tests for 6 hours

    After a while I ended up with the BSOD again. The error itself mentions hal.dll+12a3b and ntoskrnl.exe+18cb03. I also attached the more updated minidump with this latest BSOD. Any recommendations on what I should do? I'm starting to believe this is a hardware problem.
    Last edited by kukupo; 19 Sep 2012 at 12:40.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Getting the same bug check.

    What is the age of your computer?
    Is it under its warranty?
    What were you doing at the time of the crash?
      My Computer


  7. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    My computer is from 2009 and it's self built. Most parts are no longer under warranty.

    My computer gets the BSOD randomly from just regular usage, it can be from opening a file, browsing the web, playing a game, or even shutting down the computer.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Thanks for the information. Have you changed any of the parts in these years?

    We'll do some hardware tests to see how your computer performs:

    Hardware stress test with Prime95:
    Hardware - Stress Test With Prime95

    after that CPU stress test with IntelBurnTest:
    CPU - Stress Test Using IntelBurnTest

    During these test monitor your hardware temp with Speccy:
    Speccy - System Information - Free Download

    Possible to upload some screenshots during the tests:
    Screenshots and Files - Upload and Post in Seven Forums

    Will wait for your results
      My Computer


  9. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Alright I did as you asked. These are all snaps of CPU temperature in Speccy.

    PrimeTest is running the stress test in Prime95 for approx. 90 minutes

    Test 1 is running on Standard on IntelBurnTest, Test 2 is on High, and Test 3 is on Very High.
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    Those look normal.
    Did you get more bsods during or after the test?
      My Computer


 
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