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Windows 7: BSOD while playing L.A Noire

20 Sep 2012   #1

Windows 7 Ultimate x64
BSOD while playing L.A Noire

Hey all,

I was playing L.A. Noire and my PC had BOSD. This is strange since I recently installed Windows 7 and updated ALL hardware and software drivers.

I checked my temperature for me pc and it fairly decent.

My PC spec:

AMD Phenom 1090T 3.2Ghz overclocked to 3.5Ghz
Apphire AMD 6870 (not overclocked)
12GB Corsair memory.
Wester Digital 500GB HDD
Samsung Blu ray drive.

Thank you.

My System SpecsSystem Spec
21 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hello dino1987.

It is caused by usbehci.sys. In such a situation, I would suggest you to turn on USB Selective Suspense.

And, if there are any objects connected in USB port at the time of the crash, identify it. Disconnect it.

Make it sure that if any other time it crashes or not. If it is crashes during games only, monitor the heat using Speccy. If any dust accumulated inside the computer, clean it very carefully.

Let us know the result.
My System SpecsSystem Spec
21 Sep 2012   #3

MS Windows 7 Ultimate SP1 64-bit

In addition to the excellent advice you have received:

Help us to help you by completely and fully filling in your system specs.

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Manufacturer and Model OR Custom build.
ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the Other Info block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.
My System SpecsSystem Spec

21 Sep 2012   #4

MS Windows 7 Ultimate SP1 64-bit

During the period of trying to determine the true source of your problem:

My System SpecsSystem Spec
21 Sep 2012   #5

MS Windows 7 Ultimate SP1 64-bit

Since there is one and only one DMP file included, then I suspect that you need to change a couple of settings related to the generation of DMP files.

Here is how Please very each and every step.


WIN | type %systemroot% | ENTER
Minidump is not shown, Then
CTRL + SHIFT + N keycombo |
CONTINUE button | type Minidump | ENTER

Enable automatic management of the Paging file
WIN + PAUSE key combo |
Advanced system settings (left-hand side) |
Advanced tab, Performance section, Settings |
Advanced tab, Virtual Memory section, Change |
checkmark Automatically manage paging file size for all drives |
OK | OK | OK

WIN + PAUSE key combo |
Advanced system settings (left-hand side) |
tab, Startup and Recovery section, Settings |
System Failure section | checkmark Write an Event to the system log
| uncheck
Automatically restart |

Under Write debugging information, select Small memory dump |
in the Small dump directory: box, enter %SystemRoot%\Minidump| OK

If Overwrite any existing file is checked, then:
Under Write debugging information, select Kernel memory dump
Uncheck Overwrite any existing file
Under Write debugging information, select Small memory dump
OK button
If you get a crazy message from Win 7 about your paging file being too small, then just ignore the message since we have already made sure that the paging file is set to be managed by Win 7.

Scroll down to Windows Error Reporting Service |
Rt-clk on Windows Error Reporting Service | Properties |
tab | for Startup type, choose Automatic |
In Service status, Start button (unless grayed out) | OK

CCLEANER | Cleaner icon | Windows tab | System category |
Uncheck Memory Dumps
WIN | Services.msc | Enter
Under Name, locate Windows Error Reporting Service
If Status is not Started, then
Right-click on Windows Error Reporting Service |choose START
If Startup Type is not Automatic, then
Right-click on Windows Error Reporting Service |
choose Properties | General tab |
set Startup type to Automatic
Close Services.msc (I like to use ALT + F4)

After a crash, the minidump file will be in %SystemRoot%\Minidump
%SystemRoot% is generally C:\Windows
My System SpecsSystem Spec

 BSOD while playing L.A Noire

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