bsod driver_power_state_failure ntoskrnl.exe+7f1c0


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    bsod driver_power_state_failure ntoskrnl.exe+7f1c0


    My wife's Sony Vaio (VPCEE41FD) laptop has been acting up over the last few nights.
    It would hang up on shutting down, taking sometimes over an hour+

    Just tonight it decided to BSOD stating driver_power_state_failure ntoskrnl.exe+7f1c0
    If I recall, I think this happened about a month ago as well.
    Nothing was being done at the time of the BSOD and I have it set to not hibernate or sleep, just power off the display.

    Any suggestions or help are greatly appreciated. Thank you in advance.
    Attached is the requested/required diagnostic logs from the SF Diag Tool.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard, Risk.

    ► I suggest you to uninstall Avast, right now. It is must in your situation.
    Use Microsoft Security Essentials - Free Antivirus for Windows, with Windows firewall.
    Avast firewall is causing a huge lot of troubles there.

    ► And, update your Atheros network adapter driver, from ATHEROS drivers for Microsoft Windows (Atheros?????).
    Code:
    0: kd> lmvm athrx
    start             end                 module name
    fffff880`04426000 fffff880`045a5000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Sat Nov 07 02:26:02 2009 (4AF48D62)
        CheckSum:         00185986
        ImageSize:        0017F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    You can see that the driver installed is very old.

    ► ATI Video Driver is causing equal troubles.
    Code:
    kd> lmvm atikmpag
    start             end                 module name
    fffff880`04185000 fffff880`041b9000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Tue Jul 13 15:21:00 2010 (4C3C3704)
        CheckSum:         00030E73
        ImageSize:        00034000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    It is also very old and needs an update. Get it from AMD Support & Drivers.

    ► Auslogics is not a good example of a program. I recommend Puran Defrag.

    Let us know the situation.
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thank you for replying, Arc!

    I've gone ahead and updated both the Atheros and ATI drivers, both updated without any issues.

    Since we have paid for a license on Avast, I've just disabled the firewall and activated the Windows firewall instead, but if anything seems out of the ordinary, I will remove it and install MSE.

    I am wondering about that Puran Defrag you recommended, I haven't heard of it.

    Anyways, thank you for the response, so far everything seems fine, but I will update if anything reoccurs.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Best of luck :)
      My Computer


 

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