BSOD at seemingly random, often restarted after I return from AFK


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD at seemingly random, often restarted after I return from AFK


    Running a i5-3570k with 8 gb of ram, Samsung 830 SSD. Windows 7 ult x64.

    No particular activity seems to be the trigger, if someone could take a look of the dump, I'd appreciate it greatly.

    Please let me know if any additional information is required.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    I'll take a look at the dump.

    Have you updated to the latest firmware for your SSD?
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Everything on the hardware side is up to date as of last week, i'll check for updates
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Your dump shows problem with your graphic cards driver.

    Code:
    2: kd> lmvm atikmpag
    start             end                 module name
    fffff880`03a00000 fffff880`03a55000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Wed Feb 15 08:13:12 2012 (4F3B14B8)
        CheckSum:         00051BFD
        ImageSize:        00055000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Mini Kernel Dump does not contain unloaded driver list
    1. Download and install Driver Sweeper:
      |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
    2. Download the auto-detect tool for AMD.
      AMD Driver Autodetect
    3. Boot into Safe Mode from Advanced Boot Options:
      Advanced Boot Options
    4. Type in Driver Fusion in Search
    5. Remove all components of your ATI drivers
    6. Boot normally now, and install the latest drivers from the
      auto-detect program you downloaded.


    Now you have the latest drivers installed for your
    graphic card.

    Time for a test with Furmark:
    Video Card - Stress Test with Furmark

    Monitor the temp during the test using speccy:
    Speccy - System Information - Free Download

    For more information and similar to your case:
    STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    BSOD Index

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Yusra\Downloads\SF_excal\SF_23-09-2012\092212-5709-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0xfffff800`02c66000 PsLoadedModuleList = 0xfffff800`02eabe90
    Debug session time: Sat Sep 22 05:05:54.267 2012 (UTC + 6:00)
    System Uptime: 0 days 0:23:12.454
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 117, {fffffa80090ab010, fffff88003a079e0, 0, 0}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+79e0 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_TIMEOUT_DETECTED (117)
    The display driver failed to respond in timely fashion.
    (This code can never be used for real bugcheck).
    Arguments:
    Arg1: fffffa80090ab010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88003a079e0, The pointer into responsible device driver module (e.g owner tag).
    Arg3: 0000000000000000, The secondary driver specific bucketing key.
    Arg4: 0000000000000000, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+79e0
    fffff880`03a079e0 ??              ???
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_TIMEOUT
    
    TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x117
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`021c74f0 fffff880`041065f7 : fffffa80`090ab010 fffff880`04152ec4 fffffa80`090ab010 fffff880`040d4843 : watchdog!WdDbgReportRecreate+0xa3
    fffff880`021c7a10 fffff880`041072bc : fffff8a0`049bb220 fffff8a0`049bb220 00000000`00000080 fffffa80`090ab010 : dxgkrnl!TdrUpdateDbgReport+0xcb
    fffff880`021c7a60 fffff880`040db6b3 : 00000000`00000001 fffffa80`07dcc000 00000000`00000000 fffff880`000000a9 : dxgkrnl!TdrCollectDbgInfoStage2+0x220
    fffff880`021c7a90 fffff880`04107e0f : 00000000`0000000f ffffffff`fffe7960 fffffa80`090ab010 00000000`0000000f : dxgkrnl!DXGADAPTER::Reset+0xef
    fffff880`021c7b40 fffff880`041d6ec1 : fffffa80`081ead50 00000000`00000080 00000000`00000000 fffffa80`067fb010 : dxgkrnl!TdrResetFromTimeout+0x23
    fffff880`021c7bc0 fffff800`02f83cce : 00000000`00ebc809 fffffa80`067f9210 fffffa80`066d5b30 fffffa80`067f9210 : dxgmms1!VidSchiWorkerThread+0x101
    fffff880`021c7c00 fffff800`02cd7fe6 : fffff800`02e58e80 fffffa80`067f9210 fffff800`02e66cc0 fffff880`01245384 : nt!PspSystemThreadStartup+0x5a
    fffff880`021c7c40 00000000`00000000 : fffff880`021c8000 fffff880`021c2000 fffff880`0bf20790 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+79e0
    fffff880`03a079e0 ??              ???
    
    SYMBOL_NAME:  atikmpag+79e0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4f3b14b8
    
    FAILURE_BUCKET_ID:  X64_0x117_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x117_IMAGE_atikmpag.sys
    
    Followup: MachineOwner
    ---------
      My Computer


 

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