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#31
What errors?
A friend of mine gave me a boot CD with windows on it since the recovery CD I made did not work. Whenever I try to boot it and do a clean install I get an error: "Failed to save startup options". I've also tried going into safe mode and clicking the "setup" file to install Windows Home Premium. Same errors. It seems the only thing I'm able to do is keep it in safe mode (sometimes).
here is the error for clean install.
and here is the error I receive for trying to do an upgrade.
My apologies for jumping in. If this was already discussed, a second apology. What is the bit-ness of the boot CD your friend gave you? That last error message seems to indicate you're trying to upgrade from 32-bit to 64-bit or downgrade from 64-bit to 32-bit. That has to be done via a clean install, not upgrade. (You can only go 32-bit to 32-bit or 64-bit to 64-bit on upgrades.)
You should have asked first about doing a Clean Reinstall since these forums are the foremost authority on them.
Follow these steps to prepare, run and maintain a Clean Reinstall - Factory OEM Windows 7 using the installer provided for your licensed version.
Due to infection and other issues you describe prepare the HD first by running Diskpart Clean Command from installer accessing DISKPART At PC Startup.
In addition check for newer BIOS update, reset BIOS to defaults, set SATA controller to AHCI, HD to boot first in BIOS setup.
Then trigger the installer to boot using one-time BIOS Boot Menu key.
There are several to choose from. Initially, I tried the same OS as the one I currently have, but no matter which one I choose I receive the same errors.
Follow the steps I gave above. Use the installer we provide as the AIO is likely problematic.
This is the error I receive when I try to clean the disk.
Okay... I'm going to download my version of the OS from the link you gave me. I'll try and run Clean Command after I reset the BIOS, ect. and report back. I'm off to work now though, but thanks so much for your help. This is a pain in the a$$.