Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Computer Crash/Freezing when playing World of Warcraft

21 Sep 2012   #1

Windows 7 64bit
Computer Crash/Freezing when playing World of Warcraft

Hey guys... have an issue here. Every time I try to log into WoW (Initial login, when game first loads into the server) My computer just freezes with the display frozen. I can get into the game for half a second before it freezes. I usually have to manually restart. I first started noticing this issue about a week ago when I was playing and I encountered the kernel power event 41 issue. It was fine at first because it would only happen when I would play Blacklight (Free fps). As the days went on I decided to reformat my PC because the HDD I was using before crash and had a boot sector which wouldn't let me boot up anymore. I switched out that HDD eventually but this is where things get weird..

As that HDD wasn't booting up it got to the point where my computer would have power but the motherboard wouldn't load and I couldn't even get my display to work on my monitor. I did some research and I came across a solution that had me run the golden plates on each of my memory sticks against a pencil eraser to get rid of the static I suppose.. Well that turned out to work because I was finally able to get to the windows logo screen but then it would shutdown and restart during that screen.

Could this be a memory issue? It's the only thing I can think of because I just reformatted a new HDD completely separate from the one that had the bad boot sector.. In any case I've uploaded my zip file. You guys may notice there's no DMP file.. Well I followed the instructions on the forum post and when my computer crash and I manually restarted it, when I got back into windows and ran the SF diagnostic tool.. It was able to find everything but any DMP files. When I tried it said "No dump files found"... So I hope you guys can help me... the new expansion is coming out Tuesday and I gotta get on the grind!! haha...

My System SpecsSystem Spec
22 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


Dump Files - Configure Windows to Create on BSOD

I do not see any problematic software installed but what antivirus are you using?

So far your BIOS needs an update:
BIOS Version/Date	American Megatrends Inc. 0603, 7/3/2007
And get all the latest windows updates including Service Pack 1 installed.

You need to update to the latest drivers for your graphic card.
Driver	c:\windows\system32\drivers\atikmpag.sys (, 299.00 KB (306,176 bytes), 4/20/2011 1:22 AM)
AMD Driver Autodetect

Keep us posted
My System SpecsSystem Spec

 Computer Crash/Freezing when playing World of Warcraft

Thread Tools

Similar help and support threads
Thread Forum
Computer BSOD playing world of warcraft
After I wake up my computer from sleep mode from leaving it on for 5 hours Ill run World of warcraft or any other game and then it will blue screen or slow down to a snail's pace and be unable to play.
BSOD Help and Support
Get them quite often, more often while playing World of Warcraft
I've had a few performances problems with my pc for a while but the past month or so i've been getting BSOD's more often than seems normal. It's usually when i'm on a game like World of Warcraft but many times when i'm just sitting there doing nothing so it's quite weird. Most of the time my...
BSOD Help and Support
Computer..Crash(kind of) while playing world of tanks. (troubleshoot)
Hey So I just played world of tanks. I load in and the game starts, i move around for about for a minute as usual, suddenly sound to my USB Headphones is cut and my monitor says "No connection found, entering sleep mode". THen i tought what the hell and restarted my monitor (didn't notice the...
Hardware & Devices
Crash (no BSOD appears) while playing World of Warcraft
*Windows_NT6_BSOD_jcgriff2 and the PerfMon.html file are in the attached .zip Problem: While playing World of Warcraft (I haven't noticed this happen with any other program), a crash occurs in which there are skinny vertical lines of different color across the screen. This happen at least...
BSOD Help and Support
Crash pressing Login, World of Warcraft
So i've had this issue for a month now. When im pressing Login wow crashes i do not get so far so it tries to connect does anyone know what the issue might be? If you want some files or error reports please dont hesitate to ask and i will do my best to upload em to you.
World of Warcraft - System Crash
Hello! I am experiencing a system crash during the loading screen when playing World of Warcraft on Win 7 64-bit. At certain times I am able to get through to my character and play, however at a later point in time I eventually crash in a similar manner. During the crash, I cannot alt-tab or...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:30.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App