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Windows 7: blue screen while using usb dvb box

21 Sep 2012   #1

Windows 7
blue screen while using usb dvb box


I am using ProgDVB with DTV-DVB UST7000Bda DVB USB Box
sometime blue screen appear and windows crashed !

Dmp files : attached

Please advice !

My System SpecsSystem Spec
21 Sep 2012   #2

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

Hi try the following driver :

If not working then i suggest finding the right one in here :
My System SpecsSystem Spec
22 Sep 2012   #3

Windows 7

Thanks bro for your help.

I got the same problem
new dmp file attached
My System SpecsSystem Spec

22 Sep 2012   #4

Microsoft Windows 7 Ultimate: x64 (SP1)

Hello Ali and welcome to Sevenforums.

To be able to help you, we'd need you to attach a full report. This includes, crash dumps, nfo etc. To get these files, use our thread below.

Thank you for the attempt to update your System Specs, though, we'd need model numbers and voltages etc. It's done by the below instructions-

Updating System Specs will give us a better sight of
how your system is put together. It's simply done.
§ Download Speccy
§ |User CP (top of the page)| |Edit System Spec|
§ COPY & PASTE section to section
§ Include Laptop, Desktop information
§ End with |Save Changes|

2: kd> !thread
GetPointerFromAddress: unable to read from 82fa684c
THREAD 8d305800  Cid 0000.0000  Teb: 00000000 Win32Thread: 00000000 RUNNING on processor 2
Not impersonating
GetUlongFromAddress: unable to read from 82f664dc
Owning Process            82f71640       Image:         <Unknown>
Attached Process          8533d8a8       Image:         System
ffdf0000: Unable to get shared data
Wait Start TickCount      0            
Context Switch Count      2406176        IdealProcessor: 0             
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Win32 Start Address nt!KiIdleLoop (0x82eb4e00)
Stack Init 8d31cfd0 Current 8d31cd1c Base 8d31d000 Limit 8d31a000 Call 0
Priority 0 BasePriority 0 UnusualBoost 0 ForegroundBoost 0 IoPriority 0 PagePriority 0
ChildEBP RetAddr  Args to Child              
8d31ca84 82f5e7ff badb0d00 00000000 9218e6c2 nt!KiTrap0E+0x2cf (FPO: [0,0] TrapFrame @ 8d31ca84)
8d31cb30 82f5e35f 82f736c0 00000000 85a15380 nt!ExDeferredFreePool+0x19f
8d31cb98 921906e6 85a15380 70627375 866d30f0 nt!ExFreePoolWithTag+0x8a4
8d31cbc0 921912f7 026d3028 885dc860 8563a8a0 USBPORT!USBPORT_DereferenceDeviceHandle+0xda (FPO: [Non-Fpo])
8d31cc00 92191f55 85dbcf48 885e7b88 8563a8a0 USBPORT!USBPORT_Core_iCompleteDoneTransfer+0x6ca (FPO: [Non-Fpo])
8d31cc2c 921926f6 866d3028 866d30f0 866d3a98 USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x33b (FPO: [Non-Fpo])
8d31cc54 9218e9ce 866d3028 866d3a98 866d3002 USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xbc (FPO: [Non-Fpo])
8d31cc78 82eb51b5 866d3aa4 866d3002 00000000 USBPORT!USBPORT_Xdpc_Worker+0x173 (FPO: [Non-Fpo])
8d31ccd4 82eb5018 8d300120 8d305800 00000000 nt!KiExecuteAllDpcs+0xf9
8d31cd20 82eb4e38 00000000 0000000e 88358894 nt!KiRetireDpcList+0xd5
8d31cd24 00000000 0000000e 88358894 e4341021 nt!KiIdleLoop+0x38 (FPO: [0,0,0])
Possible fix| Go to Device Manager > Expand the USB list > Uninstall every driver (not device) and Reboot Windows.
Let Windows detect them and reinstall them.
  • What kind of USB Devices to you have attached to your hub?

2: kd> !sysinfo cpuspeed
CPUID: "Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz"
MaxSpeed: 2530
CurrentSpeed: 2527

Have you decreased your voltage a little?

Best Regards,
My System SpecsSystem Spec
22 Sep 2012   #5

Windows 7

Hello Frede,
I've updated my System Spec

also I've deleted all USB driver as you said,
2: If I may, I can do that from BOIS settings right? what values that you recommended?

thanks for your help
My System SpecsSystem Spec
22 Sep 2012   #6

Microsoft Windows 7 Ultimate: x64 (SP1)

Just put it on [AUTO].

Best Regards,
My System SpecsSystem Spec
22 Sep 2012   #7

Windows 7

Quote   Quote: Originally Posted by FredeGail View Post
Just put it on [AUTO].

Best Regards,
Its the factory default I haven't change it yet !

about attached USB devices:
  • Wireless keyboard and Mouse
  • DVB usb box
My System SpecsSystem Spec
22 Sep 2012   #8

Windows 7

Again !
new dmp file attached
My System SpecsSystem Spec
22 Sep 2012   #9

Microsoft Windows 7 Ultimate: x64 (SP1)

Is the DVD BOX seven ready? Also report a full report as I told you in post #4.

To check if your box is 7-ready, search it on the below link.
Search your hardware part on the Windows 7 Compatibility Center, and ensure that Microsoft has approved the product to be 7 ready.

End with the Upgrade Advisor afterwards. --
Windows 7 Upgrade Advisor - Download - Microsoft Windows

Best Regards,
My System SpecsSystem Spec
22 Sep 2012   #10

Windows 7

Yes its Compatible with widows seven I was using it with my old laptop with no problems !
My System SpecsSystem Spec

 blue screen while using usb dvb box

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