BSOD occurs when running Windows Defender Offline (WDO)

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  1. Posts : 127
    Windows 7 Home Premium 64bit
       #1

    BSOD occurs when running Windows Defender Offline (WDO)


    I recently had some problems in my windows. Out of many problems in windows 2 were that windows update was not working and secondly dialogue boxes did not have texts on it.
    I ran a quick WDO on windows from Boot and the scan was successful. It found some Malwares and removed it aftet which the above 2 mentioned problems ran away.. But; when I did a full Scan so that problems completly eridate away; BSOD occurred and could not complete the task.. I tried it twice an both the times same thing happened..

    So tell me guys what should I do.,,?

    Attachment 233017
    Last edited by farhaj; 22 Sep 2012 at 05:53.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Is McAfee antivirus your antivirus or ESET?
    And there are no dumps in the attached zip.
      My Computer


  3. Posts : 127
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    No Antivitus.. and there were not any dumps in my windows.. though the BSOD had occured many times
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    But from your msinfo file I see mcafee and eset installed there
    Code:
    Start Menu\Programs\ESET	Public:Start Menu\Programs\ESET	Public
    Start Menu\Programs\ESET\ESET NOD32 Antivirus	Public:Start Menu\Programs\ESET\ESET NOD32 Antivirus	Public
    Start Menu\Programs\McAfee Security Scan Plus	Public:Start Menu\Programs\McAfee Security Scan Plus	Public
    Uninstall them.

    Dump Files - Configure Windows to Create on BSOD

    And you have way too many items at start up
    Troubleshoot Application Conflicts by Performing a Clean Startup
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  5. Posts : 127
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Yes Installed but expired and mcafee just scans ( the free one)...

    And I went through the tutorial of making windows DUMP files.. It is as per the tutotial
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  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    farhaj said:
    Yes Installed but expired and mcafee just scans ( the free one)...

    And I went through the tutorial of making windows DUMP files.. It is as per the tutotial
    Uninstall any of it. Even if its free.

    Download and install MSE and do a scan once updated.
    Microsoft Security Essentials - Free Antivirus for Windows

    Let us know your results.
      My Computer


  7. Posts : 127
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    koolkat77 said:
    farhaj said:
    Yes Installed but expired and mcafee just scans ( the free one)...

    And I went through the tutorial of making windows DUMP files.. It is as per the tutotial
    Uninstall any of it. Even if its free.

    Download and install MSE and do a scan once updated.
    Microsoft Security Essentials - Free Antivirus for Windows

    Let us know your results.
    Shall I go for a quick, full or a custom Scan... and How much time will a Full scan take..
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Full Scan
      My Computer


  9. Posts : 127
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    AND How much time would it take..? and it looks pretty much like WDO..whihc I did earlier as told in Post #1
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    You have a 500 GB hard drive right?
    Scan depends on the amount of data you have in your hard drive.
      My Computer


 
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