BSOD Associated with dropbox(?) 6.1.7601.2.1.0.768.3 Laptop 2days old!


  1. derbyh
    Posts : 3
    Windows 7 Home Premimum 64 Bit
       New #1

    BSOD Associated with dropbox(?) 6.1.7601.2.1.0.768.3 Laptop 2days old!


    I have experience BSOD with crash dump 6.1.7601.2.1.0.768.3 information attached.

    Only had Lenovo G580 2 days and only started last night has crashed every time Dropbox is enabled at start up. Please help laptop is currently useless. I am not very techy so please could you explain steps and techi bits/words.

    Thanks
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  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    Welcome

    Can you tell me if you have the laptops recovery disks?
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  4. derbyh
    Posts : 3
    Windows 7 Home Premimum 64 Bit
    Thread Starter
       New #3

    Hi thank. No it doesn't come with any and hadn't yet created a repair disk. Just tried updating all drivers and it still crashes
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  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #4

    For your situation, the best thing is to do a Clean Reinstall - Factory OEM Windows 7 .

    There are some bundled junks like lenovo boot booster which is causing troubles for you. The easiest and safest way is to start fresh.
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  7. derbyh
    Posts : 3
    Windows 7 Home Premimum 64 Bit
    Thread Starter
       New #5

    Thanks I will give it a go and update fingers crossed - many thanks :)
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  8. BrandonE
    Posts : 1
    Windows 7 Home Premium 64bit
       New #6

    I tried what Arc linked to, and it fixed my problem on a Lenovo G780. You can see this post on Lenovo for more details.
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