BSOD when running mpc and/or winamp

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  1. Posts : 14
    windows 7 HP 64bit
       #1

    BSOD when running mpc and/or winamp


    hi guys i got bsod when running mpc and/or winamp, it happened randomly about 1 to 2 hours after i'm running the programs.

    my laptop specs are
    acer aspire v3-471g i7
    Windows 7 Home Premium x64
    4 gb ram
    nvidia gt 640m

    here is my dump files
    092312-17581-01.rar

    this is my first time ever posting a forum. Any help is greatly appreciated and thank you for you time.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Please upload your msinfo32.nfo file. To get this:

    • Click on the Start
    • Type msinfo32 into the Search programs and files box
    • When it opens, go to File, Save
    • Save as msinfo32.nfo and save in a place you will remember
    • Let it finish the process of gathering and saving the system info
    • Right click the .nfo file, click send to compressed (zipped) folder
    • Upload the .zip file here.
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #3

    BSOD Analyze:

    Code:
    0: kd> !irp fffffa800540fc60
    Irp is active with 4 stacks 3 is current (= 0xfffffa800540fdc0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  2 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 ffffffffc000000e
     [ 16, 0]   0  2 fffffa800530ca10 00000000 fffff8800f565fac-fffffa8009551bf0    
              Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for sptd.sys
    *** ERROR: Module load completed but symbols could not be loaded for sptd.sys
     \Driver\pci    nvlddmkm
                Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 fffffa8007a81040 00000000 fffff80003086ce0-fffffa800448c160 Success Error Cancel pending
               \Driver\nvlddmkm    nt!IopUnloadSafeCompletion
                Args: 00000000 00000001 00000001 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa8009dd0940    
    
                Args: 00000000 00000000 00000000 00000000
    Uninstall Daemon Tools and the problem should be gone.
    Driver Reference Table

    Let us know if you have more crashes.
      My Computer


  4. Posts : 14
    windows 7 HP 64bit
    Thread Starter
       #4

    here is my msifo32.nfo

    msinfo32.nfo

    @koolkat77 thanks for the reply, but i already uninstall daemon tools before the bsod happens.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    So you got the BSoD after uninstalling or before uninstalling?
    Okay, check if the driver is still present:
    How to remove sptd.sys from system
      My Computer


  6. Posts : 14
    windows 7 HP 64bit
    Thread Starter
       #6

    koolkat77 said:
    So you got the BSoD after uninstalling or before uninstalling?
    Okay, check if the driver is still present:
    How to remove sptd.sys from system
    i don't remember when the bsod starts, is it before or after i install daemon, but it still happens after i uninstall it.
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Okay
    Go to the link from that post and remove sptd.sys from system
      My Computer


  8. Posts : 14
    windows 7 HP 64bit
    Thread Starter
       #8

    i already remove sptd.sys, i hope this works.
    thanks for the help i will update if the bsod happen again.
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    Sure, let us know.
      My Computer


  10. Posts : 14
    windows 7 HP 64bit
    Thread Starter
       #10

    i got another bsod,
    here is my last 3 dump files.
    Minidump.zip

    and i just notice that before the bsod, the 8th thread of my processor got freezes on 100%.
    and it makes everything crashed but i can still open task manager.



    do you guys know what can cause this freezes.
    thanks.
    Last edited by yuganz; 24 Sep 2012 at 20:47.
      My Computer


 
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