Computer shuts off after a few hours


  1. Posts : 3
    Windows Home Premium 64 bit
       #1

    Computer shuts off after a few hours


    Hi, All-
    My computer has been shutting itself off within 6 hours or so of being turned on. It is always idle when it shuts off.

    Thanks so much for any help you can give.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard, Paloma!

    Your problem is your modem driver.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff8800420740c, fffff8800ab43798, fffff8800ab42ff0}
    
    Probably caused by : CAXHWCD2.sys ( CAXHWCD2+740c )
    
    Followup: MachineOwner
    ---------
    It is the modem driver, by Conexant Systems, Inc.
    Code:
    0: kd> lmvm CAXHWCD2
    start             end                 module name
    fffff880`04200000 fffff880`04267000   CAXHWCD2 T (no symbols)           
        Loaded symbol image file: CAXHWCD2.sys
        Image path: CAXHWCD2.sys
        Image name: CAXHWCD2.sys
        Timestamp:        Tue Feb 20 07:26:43 2007 (45DA555B)
        CheckSum:         00069DC3
        ImageSize:        00067000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    So it is very old, too. Update it, from Conexant Systems, Inc..

    Let us know the results.
      My Computer


  3. Posts : 3
    Windows Home Premium 64 bit
    Thread Starter
       #3

    Thanks for the quick reply. The drivers at conexant are even older than the one that is installed and I don't think they work with Windows 7...maybe the modem doesn't work with Windows 7 either. I've uninstalled it and will see if the computer shuts off or not.
      My Computer


  4. Posts : 3
    Windows Home Premium 64 bit
    Thread Starter
       #4

    Hasn't shut down in 24 hours


    Thanks! That seems to have been the problem. Almost 24 hours and still running.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Nice to know. :)

    Watch the situation for a few more days, and let us know if the issue is really over or not. If not, we are here to assist.
      My Computer


 

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