Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Random blue screen crashes while surfing the web

25 Sep 2012   #1

Windows 7 Home Premium 64 bit
Random blue screen crashes while surfing the web

I have been getting random blue screen crashes for the past month and I can't figure it out. There have been changes in the way internet explorer handles downloads and I'm not sure if this is related.

I've attached a copy of my dmp files.

Thanks in advance for any help.

My System SpecsSystem Spec
25 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


Your dumps do not show a probable cause.

In such cases we enable driver verifier to rule of buggy drivers.

Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in verifier and press Enter
- Select Create custom settings (for code developers) and click Next
- Select Select individual settings from a full list and click Next
- Select everything EXCEPT FOR Low Resource Simulation and click Next
- Select Select driver names from a list and click Next
Then select all drivers NOT provided by Microsoft and click Next
- Select Finish on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable

Verifier puts extreme stress on the drivers, bad ones will cause BSOD. If we change all those drivers we hope for no more BSODs, If you get no BSODs, then its not a driver and we look to hardware. With verifier on your computer may be a little laggy, but actually..its just doing its work.

Driver Verifier runs in the background, "testing" drivers for bugs. If it finds one, a Blue Screen of Death (BSOD) will result; the corresponding dump file will hopefully show the faulty driver.

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Driver Verifier monitors kernel-mode drivers and graphics drivers to detect illegal function calls or actions that might corrupt the system. It can subject the drivers to a variety of stresses and tests to find improper behavior.

Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
Please upload your msinfo32.nfo file. To get this:
  • Click on the Start
  • Type msinfo32 into the Search programs and files box
  • When it opens, go to File, Save
  • Save as msinfo32.nfo and save in a place you will remember
  • Let it finish the process of gathering and saving the system info
  • Right click the .nfo file, click send to compressed (zipped) folder
  • Upload the .zip file here.
My System SpecsSystem Spec

 Random blue screen crashes while surfing the web

Thread Tools

Similar help and support threads
Thread Forum
Random System Crashes (No Blue Screen)
Hey All, I am experiencing some disturbing shut downs on my new custom pc and would really appreciate some guidance. Just to be clear, these crashes do not provide a BSOD and therefore no error code for me to research and correct. In the last two days, this has happened 4-5 times, and most...
BSOD Help and Support
Blue Screen and random crashes
I was running Vista until several weeks ago when my HD crashed. We salvaged what data we could and then installed Windows 7 Home Premium 32bit on a second HD that's never had an OS installed on it. It was previously used for backup and storage. Everything was fine for 10 to 12 days then got a...
BSOD Help and Support
random crashes and blue screen
specs are Intel i5 2.6 ghz corsair 4 gb gigabyte h55m-ud2h mother board Nvidia gts 250 just been randomly getting the blue screen and I have no clue what is the cause
BSOD Help and Support
Blue screen And random crashes
I recive random Blue screens and crashes. May apear while surfing, watcing movie, not using computer or just downloading but NEWER while playing games :huh: Latest crash I was just surfing. I have tried memory testing and error fix ppl suggested in other threads but nothing changes. Last...
BSOD Help and Support
Random blue screen crashes every so often
Hi im new to these forums and i recently built a new system with a little help as im a bit new to it all and i got windows 7 as i had been stuck on XP forever and i thought this would be a great change but since i have installed it i have had constant blue screen crashes at random and prgrams...
BSOD Help and Support
Random Blue Screen and Crashes
I have a custom built PC. It crashes and gives me a blue screen of death at random times. Here's the last two BlueScreenView minidumps I've gotten tonight: ================================================== Dump File : 030210-34289-01.dmp Crash Time : 3/2/2010 11:15:08 PM Bug Check String :...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:30.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App