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PC Keeps shutting down when in sleep mode, Event 41-Kernel Power
Hi. My pc is shutting down more and more frequently so that it now happens every time I close the lid for sleep mode. In Event Viewer there are numerous "Event 41, Kernel Power" warnings like below:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/25/2012 3:47:33 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Betty-HP
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-09-25T22:47:33.502049200Z" />
<EventRecordID>72889</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Betty-HP</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">true</Data>
<Data Name="PowerButtonTimestamp">129930749862421362</Data>
</EventData>
</Event>
My Computer Specs are the following:
HP Envy 15 Notebook
Intel Core i7-2670QM CPU @ 2.20 GHz 2.20 GHz
8 GB RAM
Win 7 Home Premium 64-Bi, SP1
Any help would be appreciated! (This is still under warranty, but I'd rather try to fix things on my own--with help from Win 7 experts, of course--than deal with HP's Tech support.)
Thanks in advance,
Betty