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Windows 7: Random Crashes

29 Sep 2012   #1

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Random Crashes

I'm experiencing frequent freezes at various times. Doesn't matter what I'm doing everything will freeze and only thing I can do is hold down power button till computer turns off then restart.
Earlier I got a BSOD that said;
STOP: 0x0000009F
HP Pavilion dv7-6b78us
Windows 7 Home Premium x64
Current on all Windows updates
Thanks for your time & help,

My System SpecsSystem Spec
29 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Welcome aboard.

► Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7
 kd> lmvm NETwNs64
start             end                 module name
fffff880`0669c000 fffff880`06f08000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Wed Jan 05 00:59:41 2011 (4D237525)
    CheckSum:         00823E68
    ImageSize:        0086C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from

Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
My System SpecsSystem Spec
29 Sep 2012   #3

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)

Ran the Intel Driver Update Utility Wireless tool and installed the recommeded driver. I'll post back after the computer has run a while with the new driver.

Really appreciate the quick response,
My System SpecsSystem Spec

30 Sep 2012   #4

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Random Crashes

Just had another BSOD when I turned off computer.

Bad Pool Caller
STOP: 0x000000C2 (0x0000000000000007, 0x000000000000109B, 0x000000000407000C, 0xFFFFFA800A713830)
My System SpecsSystem Spec
30 Sep 2012   #5

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Now it is your time to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any, following the Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec

 Random Crashes

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