BSoD: "no page_fault_in_nonpaged_area"

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  1. Posts : 9
    Windows 7, 64bit
       #1

    BSoD: "no page_fault_in_nonpaged_area"


    Hello there,

    New member, desperately needing some help. I've been wanting a gaming PC for a while, so a few friends told me what parts to buy and assembled everything for me. Unfortunately, I've had nothing but problems with my machine ever since I turned it on...

    At first I received this BSoD: win32k.sys.
    This this one: MEMORY_MANAGEMENT.

    I found a simple fix that stopped giving me the BSoD for a while and finally let me play Borderlands. Also, I updated my NVIDIA drivers, which solved some other issues I was seeing.

    WELL now I have some new BSoD's...

    On September 13th I got, "system_service_exception." Just now (a few minutes ago), I got, "no page_fault_in_nonpaged_area."

    I.T. members from my workplace tested the computer and ran the memory test, as well as some other test. No problems were found. Hence why I don't think it's faulty memory.

    Can anyone help please?

    I've attached the mini dump files (2).
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Please upload your msinfo32.nfo file. To get this:

    • Click on the Start
    • Type msinfo32 into the Search programs and files box
    • When it opens, go to File, Save
    • Save as msinfo32.nfo and save in a place you will remember
    • Let it finish the process of gathering and saving the system info
    • Right click the .nfo file, click send to compressed (zipped) folder
    • Upload the .zip file here.


    The dumps don't give specific cause but one does show memory corruption.

    The bug checks that you are getting and the causes are


    STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA BSOD Index

    Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

    STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION BSOD Index

    Usual causes: System service, Device driver, graphics driver, memory

    I suggest memtest again following the link below for 8 passes (preferably overnight):
    Guide to using Memtest86+ - Geeks to Go Forums

    Will await the msinfo file.
      My Computer


  3. Posts : 9
    Windows 7, 64bit
    Thread Starter
       #3

    I have attached the file you mentioned.

    Since the usual causes for the SYSTEM_SERVICE_EXCEPTION BSoD error are mostly drivers, I think I may have fixed that when I updated the NVIDIA drivers. I haven't had that BSoD since September 13th.

    I really help it's not faulty hardware, it seems to always go back to that... This computer is barely over a week old...

    I'll try the Memtest86+.
      My Computer


  4. Posts : 9
    Windows 7, 64bit
    Thread Starter
       #4

    [duplicate post erased]
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Please uninstall Avira Antivirus. Use MSE instead. Avira sometimes is a cause for BSOD as well.
    Microsoft Security Essentials - Free Antivirus for Windows

    Will wait for the memtest results.
      My Computer


  6. Posts : 9
    Windows 7, 64bit
    Thread Starter
       #6

    I can't do the Memtest86+ because it doesn't burn correctly to my CD as BOOT.

    I have done as you requested, uninstalled Avira and downloaded Microsoft Security Essentials instead.
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Akina said:
    I can't do the Memtest86+ because it doesn't burn correctly to my CD as BOOT.
    You have to try to do it. If you can't - that's on you.
    Guide to using Memtest86+ - Geeks to Go Forums

    Akina said:
    I have done as you requested, uninstalled Avira and downloaded Microsoft Security Essentials instead.
    It wasn't a request. It was a suggestion as you came here for assistance.
      My Computer


  8. Posts : 9
    Windows 7, 64bit
    Thread Starter
       #8

    I believe my wording wasn't right...

    It's not that I don't wish to run the memory test, it's that it just won't burn the way it's meant to so it can actually do anything. I'll try to burn it from work, but I use a Mac there, so I'll see what I can do. And apologies for using the word request instead of suggestion?
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    Okay, no problem and sorry if I sound frustrated.
    Having rough experiences with some OPs recently in this section.

    Anyway, you can also try getting the memtest thing from a friend if possible.
    Take all time required and come back to the thread.
      My Computer


  10. Posts : 9
    Windows 7, 64bit
    Thread Starter
       #10

    No worries, I understand. I just want to make sure you know that I greatly appreciate all your help so far, because if it wasn't for you, I wouldn't know where to start. Google search can only get me so far.

    Actually, I think I figured out why I can't burn the program correctly to a CD, maybe you can guide me in the right direction. I follow the instructions in the link you provided, but when I download the file, it doesn't give me a memtest.iso to burn. All it gives me is: a memtest86+-4.20.iso.zip file. Within the zip file there's a mt420.iso file. Within that, there's a BOOT folder with BOOT.CAT and MEMTEST.IMG. I burned the mt420.iso file to a CD but that wasn't it.

    Attached are the minidump files I recently got.
    Last edited by Akina; 30 Sep 2012 at 19:42. Reason: Attachment
      My Computer


 
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